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  • 學位論文

CPFR商業模式之實證研究 -導入攝陽企業股份有限公司機電部門之個案

Implementation of Collaborative Planning Forecasting and Replenishment Commercial Model -A Case Study of Mechanical and Electrical Department of SETSUYO ENTERPRISE CO., LTD.

指導教授 : 邱垂昱
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摘要


美國VICS協會提出CPFR(協同規劃、預測與補貨)模式,提供供應鏈協同運作的應用方式,本個案乃依據GCI組織之CPFR建議指導書2.0版(經由GCI向原始提出組織VICS獲得認可),針對個案公司內部部門之間及外部供應鏈上,以CPFR四大活動概念導入,分別以下述不同因應策略對應,以建立溝通協調,異常處理…等機制以解決活動過程中之問題。 首先在「深入探討分析問題」的因應策略為知識管理策略, 接著在「協同策略與計畫」的因應策略為企業流程再造, 然後在「有效管理供給與需求」的因應策略為企業資源計畫管理&電子商務, 最後在「執行績效評估與回饋」的因應策略為關鍵績效指標 / 供應鏈績效衡量。 在全球化經濟環境中,企業處於日益競爭的激烈蛻變。面對此經營環境的改變,機電業如仍以傳統方式營運,將面臨嚴峻挑戰,故彈性化的協同合作將成為企業生存的主要關鍵,因此,本論文探討CPFR商業模式並實際導入個案當中,從實際導入CPFR工作項目所產生的效益評估彙整為三部分,首要部分為整合成可以滿足客戶需求的供應鏈協同管理系統,進階部分藉由新循環回饋式CPFR系統以達成個案實際效益提高,最終部分乃藉此個案分析,作為提供機電產業界於導入CPFR時之參考。

並列摘要


The institute of U.S. Voluntary Interindustry Commerce Standards (VICS) submit the CPFR model (Collaborative Planning Forecasting and Replenishment) to provide supply chain with application method of collaborative operation. This case study is in accordance with the suggestion guide book version 2.0 of CPFR of GCI organization (submitted by GCI, approved by original submission organization VICS) to aim at the relationship between internal departments of subject company and outside supply chain, with CPFR four main activity concepts to be introduced into the model, to establish mechanisms for communication coordination, management of abnormal situations in order to be able to deal with the problems in the process of activity. The responsive strategies are described as follows: 1.“Probing and analyzing the questions” to be used as knowledge management. 2.“Collaborative strategy and planning “to be used restructure of the enterprise. 3.“Management of supply and demand with efficiency” to be used as ERP and ECM. 4.“Implementation of performance evaluation and feedback” to be used as KPI / SCM performance measurement. The competition is becoming more and more fierce in the global economic environment. The electrical power transmission and distribution industry will be in the face of the stiff challenge if parties involved don’t figure out the ways and solutions to get something improved. We deeply believe that the flexible collaborative cooperation will become one of the most important key points for enterprise to keep surviving. As a result, CPFR business model is discussed in this research and to be guided into a real case study in the meantime, the beneficial results generated by CPFR working items will be sorted out into three categories, the first part will be integrated into supply chain management system that is in a position to satisfy the customer’s demands, advanced part will go through new circle feedback CPFR system to achieve higher benefits, finally, by means of the case analysis to be adopted as useful reference when introduced into CPFR for electrical power transmission and distribution industry.

並列關鍵字

CPFR KM BPR ERP & ECM KPI/SCM performance measurement

參考文獻


[35] 「Collaborative Planning, Forecasting, and Replenishment (CPFR®) Voluntary Guidelines.」
[36] http://niceshipping.com/ 航網科技股份有限公司網站。
[10] 李正文、姜玉苹,「供應鏈管理績效評估模式之建構-以筆記型電腦產業為例」,東吳經濟商學學報,第51期,2005。
[12] 林菁菁,協同管理模式之探討與實證研究,碩士論文,國立成功大學工業與資訊管理學系,台南,2005。
[18] Langenwalter, G.A., “Enterprise resources planning and beyond integrating your entire organization,” Boca Raton FL: CRC Press, LCC, Boca Roton, 2000.

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