本研究主要在探討產品的愉悅性影響年輕女性衝動購買的因素。研究流程共可分為三個階段:第一階段為探索階段,主要透過焦點團體訪談來蒐集可能影響之因素,並依結果提出研究假設。第二階段為驗證階段,使用問卷調查之方式,來驗證假設是否成立。第三階段為整合階段,即是將問卷結果進行歸納與分析,提出研究結論與建議。 研究結果為:(1)產品的愉悅性影響年輕女性衝動購買之因素共計11 項,分別是:(a)生理的愉悅:造形、色彩、材質。(b)社會的愉悅:朋友推薦、特殊場合需要。(c)心理的愉悅:性感、舒適度。(d)觀念的愉悅:流行、獨特性、展現個人品味、風格。(2)將11 項因素進行排名,影響衝動性購買前三名分別為:造形、材質、色彩。(3)由上述排名可得知,在四個層面的愉悅性中,以生理愉悅最能影響其衝動性購買,顯示衝動性購買與感官的愉悅有一定程度的關 連性存在。
The purpose of this research is to explore the relationship between the pleasure in a product and impulsive buying behaviors of young female consumers. The three phases of this research are as follows:Firstly, to gather possible factors by doing focus groups interview and develop the research hypotheses; Secondly, to confirm test the hypotheses by using the questionnaire; Finally, to sum up and analyze the data of the questionnaires and then to conclude the findings and recommendations. The main findings of this study are as follows: 1) There are 11 factors on how the pleasure in a product can affect impulsive buying behaviors: a) Physio-pleasure: the shape, color, and the material of a product. b) Socio-pleasure: recommendation from friends, needs on special occasions. c) Psycho-pleasure: such as sexiness and comfort. d) Ideo-pleasure: fashion, uniqueness, showing individual taste and style. 2) These 11 factors were ranked and the top 3 factors which affect impulsive buying behaviors the most are the shape, the material and the color. 3) Thus, the Physio-pleasure affects impulsive buying behaviors more than the other 3 kinds of pleasure of a product, this indicates that the relation between impulsive buying behaviors and sensory pleasure does exist.