高階經營管理碩士班學生角色壓力及調適策略之研究

The Study of Roles Stress and Coping Strategies for the Executive Master of Business Administration Student

林珮珮(Pei-Pei Lin)

指導教授 ： 吳忠敏

國立臺北科技大學/管理學院/商業自動化與管理研究所/碩士(2008年)

摘要

在今日全球化的經濟趨勢下，各種企業經營活動的個體及總體環境面向擴及全球，因此選擇重新回到學校接受教育成為了許多專業人士與經理人做為提昇自我能力及擴展人際關係的主要選項之一。當經理人在增加學生身份之後，是否面臨工作、學習與家庭之間的角色衝突？是否會因為角色的變化形成無法避免的壓力與負荷？當壓力形成時，又會採取何種調適的手段作為調適之策略？本研究旨在了解有關高階經營管理碩士班學生其學習影響因素對於角色壓力的影響以及對於不同角色壓力所採取的相對應調適策略為何，並探討在不同人口統計變數下，對於學習動機及參與學習障礙會有何差異性存在。
本研究主要採用問卷調查分析方式進行，問卷樣本以高階經營管理碩士班學生為主要對象，共發出311份問卷，回收233份有效問卷。問卷量表內容包括：學習影響因素、角色壓力、調適策略等量表。
本研究主要發現不同人口背景因素對於高階經營管理碩士班學生之學習動機及參與學習障礙具有影響；參與學習障礙對角色壓力具正相關；角色衝突對問題導向調適策略具負相關，對於情緒導向調適策略具正相關；本研究之整體模型假設成立。本研究受訪者顯示，高階經營管理碩士班學生在就讀過程，如產生參與學習障礙時將會伴隨產生角色壓力，且多採取情緒導向調適策略因應，然而在整理學者的文獻中，並無針對高階經營管理碩士班學生做實際驗證，故本研究透過文獻參考及結構方程式的實證之後，建立一架構模式，進而給予實務上的建議。

關鍵字

角色壓力 ； 調適策略 ； 參與學習障礙

並列摘要

Today, all different kinds of business activities are approaching globalization. Therefore, either business owners or management people have more motivation for learning. Back to university for post graduated education became one of the most popular preferences to enhance personal skills and explore better human relationship for people who are professional or executive management members. Once those professional or executive management people became EMEA students, the role stress under career, academic and family became challenge. When role stress appear, what kind of mitigation plan would be developed will be very unique and important to success. The objective of this research is attempting to figure out what are the critical factors of EMEA student’s interruption in terms of Role Stress from different perspective and its associated Coping Strategies. Also this study would provide the different gap analysis between Leaning Motivation and participant’s learning interruption which base on EMEA students’ population statistics report.
This research adopt questionnaire survey methodology, the samples received majority came from existing EMEA as target audience. Total 233 valid questionnaires received amount 311 questionnaires were delivered. All the measurement score cards in this questionnaire of study are learning attitude, Role Stress and Coping Strategies which are very influential.
There are several findings in this research, which are the there are differences in between Learning Motivation and Learning Barriers from EMEA students’ population statistic analysis. There are positive correlation between EMEA students’ Learning Barriers and Roles stress. There are negative correlations between EMEA students’ Roles stress and Problem oriented coping strategies but positive correlate with emotion oriented coping strategies. This entirety model hypothesis of this research is established. According to interview participants’ feedback, EMEA students would feel role stress if learning barriers appeared during study. And most of them will adopt emotion oriented coping strategies as the mitigation plan. However, from literature review, there are no realistic evidences to prove it. That is the reason why this research would like to provide a real case study by using Structure Equation Modeling, SEM. And provide realistic suggestions to those students who are facing these difficulties

並列關鍵字

Role Stress ； Coping Strategies ； Learning Barriers

參考文獻

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