事業策略與人力資源活動交互關係對組織績效的影響－以國內電子產業為例

The Interaction of Business Strategy and Human Resources Management on Organization Performance Effectiveness for Domestic Electrical Industry

蔡敏慧(Ming-Hui Tsai)

指導教授 ： 陳建丞

國立臺北科技大學/管理學院/管理學院經營管理EMBA專班/碩士(2011年)

摘要

企業面臨競爭時，須整合外部及內部資源統一方向,以取得勝利。故策略的訂定及執行將形成最重要的指標。而不同策略型態應搭配何種人力資源活動對組織績效的影響為何，是本研究的目的。
本研究參考專家學者的研究,將事業策略分成防禦者、分析者、探勘者以及反應者四大類理論，並整理出人力資源五大構面-招募與甄選、訓練與發展、績效評估及管理、薪資及福利以及員工關係，以國內電子業在事業策略與組織績效、人力資源活動與組織績效關係以及探索不同事業策略與人力資源活動交互作用對組織績效的影響。研究結果如下, 期對從事人力資源專業人員在形成人力資源策略及活動時有參考貢獻。
一、事業策略與組織績效的關連性，反應者策略其組織績效為其他三種策略中排 名最後, 防禦者、分析者、探勘者策略則無法支持證明可以排序出這三種策 略組織績效的優先順序。
二、人力資源活動與組織績效，具正面的關連性，即企業採行人力資活動對組織 績效具正向關係。
三、不同事業策略與人力資源活動對組織績效的影響，實證證明具正向相關，即 不同事業部策略可以對應不同的人力資源活動對組織績效具正向關 係。

關鍵字

事業策略 ； 人力資源活動 ； 組織績效

並列摘要

Pursuing for success out of competition, business has to set out the aligned direction to leverage external as well as internal resources. Strategy planning and execution thus plays as the key index. This study aimed to figure out how different types of strategies combined along with human resources activities would influence organization performance.
Bearing reference to previous researches, business strategy is divided into four theories in this study: Defender, Analysis, Prospector, and Reactor. Meanwhile, 5 dimensions of Human Resources are sorted out: Recruitment and Selection, Training and Development, Performance Management, Compensation and Benefit, and Employee Relationship. Domestic electronic industry is taken as examples to explore the relationship between business strategy and organization performance, the relationship between Human Resources activities and organization performance, and the interrelationship between different business strategies and Human Resources activities. The study results are elaborated below in expectation of providing contributions to Human Resources professionals for reference in developing Human Resources strategies and activities.
I. The relationship between business strategies and organization performance: Reactor is ranked last behind the other 3 strategy categories, while there is no proven strategy precedence among Defender, Analysis, and Prospector.
II. There is positive relationship between Human Resources activities and organization performance, that is: executing Human Resources activities positively impact on organization performance.
III. It is experimentally proven that different business strategies and Human Resources activities influence organization performance. In other words, there is positive relationship between different business strategies combined along with different Human Resources activities and organization performance.

並列關鍵字

Business Strategy ； Human Resource Activity ； Organization Performance

參考文獻

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