高科技產業研發人員生涯導向、人格特質對工作滿意度與離職傾向影響之研究

The Effect of Career Orientation and Personality Traits on Job Satisfaction and Turnover Intention of the R&D Engineers in Hi-tech Industry

黃怡雯(Yi-Wen Huang)

指導教授 ： 林宜玄

國立臺北科技大學/人文與科學學院/技術及職業教育研究所/碩士(2009年)

https://doi.org/10.6841/NTUT.2009.00411

摘要

研發人員是公司創新與研發能力的關鍵，研發人員已成為高科技產業最重要的核心資產。高科技產業研發人員的離職率會影響公司新產品的開發上市或產品的延續，甚至公司相較於同業的競爭力。公司確實需要瞭解高科技產業研發人員的特質，才能輔導與協助員工勝任職務，進而提高服務意願。因此，本研究旨在探討研發人員的生涯導向與人格特質對工作滿意度與離職傾向之影響，採用問卷調查法，選取新竹、中部、南部科學工業園區的高科技產業廠商，不負擔管理職責的研發人員為研究樣本。總計發放1,000份問卷，回收207份，有效問卷180份，有效回收率為18.0%。本研究獲致下列結論：
一、研發人員傾向「工作安全」的生涯導向類型
二、研發人員傾向「親和性」的人格特質類型
三、研發人員有中高度的工作滿意度，惟大專教育程度的滿意度相對較低
四、研發人員曾評估離職的風險，女性的離職傾向則高於男性
五、研發人員的生涯導向會影響工作滿意度與離職傾向
六、研發人員的人格特質會影響工作滿意度與離職傾向
七、研發人員的工作滿意度會負向影響離職傾向

關鍵字

高科技產業 ； 研發人員 ； 生涯導向 ； 人格特質 ； 工作滿意度 ； 離職傾向

並列摘要

R&D engineers were the key factor that influenced the innovation and development of the firm. R&D engineers in high-tech industry have became the most important core assets. The high turnover rate of R&D engineers has effect directly on the firm’s ability to introduce innovated products, shorten the lifespan of production line, and it even reduced competitive advantages. In order to provide counseling and assistant for R&D engineers to fit their jobs, firms needed to understand and explore the characteristics of the R&D engineers, and increase the willingness in the workplace. This purpose of this study was to explore R&D engineers’ career orientation and personality traits that it would affect job satisfaction and turnover intention. The study adopted survey research method; participants in the survey were 180 R&D engineers who are not in the managed positions from 60 high-tech industries in Hsinchu Science Park, Taichung Science Park, and Tainan Science Park. 1,000 questionnaires were sent out to R&D engineers in Taiwan. At last, 180 usable questionnaires were collected from 207 returned questionnaires. The valid response rate was 18%. Based on the results of this study, conclusions were as follows:
1.R&D engineers’ career orientation trend to job safety.
2.R&D engineers’ personality traits trend to agreeableness.
3.R&D engineers have the median-to-high job satisfaction; R&D engineers’ educational degrees have a significant difference on job satisfaction.
4.R&D engineers’ used to evaluate the risk of turnover intention; R&D engineers’ gender has a significant difference on turnover intention.
5.R&D engineers’ career orientation influenced on job satisfaction and turnover intention.
6.R&D engineers’ personality traits influenced on job satisfaction and turnover intention.
7.R&D engineers’ job satisfaction has a negative influenced on turnover intention.

並列關鍵字

High-tech Industry ； R&D Engineers ； Career Orientation ； Personality Traits ； Job Satisfaction ； Turnover Intention

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