目的:本研究目的探討人口學特質及其相關變項與醫院特質對病人住院經驗調查之相關性。方法:本研究利用系統性抽樣及普查方式取樣,對象包括102年7月15日至8月13日期間內在醫學中心、區域醫院以及地區醫院(臺大、成大、高醫、壢新、彰濱秀傳、中醫大台北分院、岡山)7家醫院之填寫問卷住院病人。利用T-test、ANOVA、複迴歸分析(Multiple regression analysis)探討人口學特質及其相關變項以及醫院特性與病人住院經驗之相關。結果:以複迴歸分析結果顯示年齡層越高、教育程度越高、每月收入越高的病人會有更好住院經驗。結論:年齡層較低、教育程度較低以及個人收入較低的病人均會影響住院經驗的高低,藉以提供醫療院所的管理者從這些實際問題的數據去分析並幫助或查明需要解決的具體問題並改進醫療照護提供,並提升其病人住院經驗。
Objectives: This study explored the correlation of demographic characteristics and other relative variables and hospital characteristics for patient experiences. Methods: This study used systematic sampling and census to collect patient experiences data including 7 hospitals of academic medical center, metropolitan hospital and local community hospital (National Taiwan University Hospital, National Cheng Kung University Hospital, Kaohsiung Medical University Chung-Ho Memorial Hospital Landseed Hospital, Chang Bing Show Chwan Memorial Hospital, China Medical University Taipei Hospital, Kaohsiung Municipal Gangshan Hospital) during 2013.JUL.15 to 2013.AUG.13. Used T-test, ANOV, Multiple regression to explore the correlation of demographic characteristics and other relative variables and hospital characteristics for patient experiences. Results: According to the multiple regression analysis found that elder, well-education and higher income patients having the better patient experiences. Conclusion: younger, poor-education and lower income patients were affect the patient experiences. According this study can offer the administration of hospital to analysis these realistic problems and help them or find out the solution of specific problems to improve medical care and enhance patient experiences.