模糊限制處理之協商機制─應用於供應鏈決策評估

Application of Fuzzy Constraint-based Agent Negotiation to Supply Chain Decision

鄧永強(Teng Yung Chiang)

指導教授 ： 賴國華博士

元智大學/資訊學院/資訊工程學系/碩士(2004年)

摘要

一般來說，供應鏈本身是由原料供應商、製造商、配銷商、零售商與顧客所組成的複雜網路，觀察其結構組成分子的互動關係，可發現它包含了各組成廠商間相互衝突的目標，這也暗示著要為供應鏈中特定的公司，尋找出最佳的供應鏈策略是一種挑戰。並且各相關企業夥伴雖然可易於結合建構成一供應鏈體系，但由於市場相互競爭的因素，要維持供應鏈體系的穩固並不容易，在這當中企業除了以自身的競爭能力來穩固上游、下游的合作關係外，卻仍然缺乏一個較完善的協商機制。
觀察現實供應鏈環境中各企業的情形，可發現企業在相互合作的前題下彼此競求著自身最大的利益，換言之，即是要在相互牽連的供應鏈環節中，找出符合各方條件的一組解，故本研究希望在一多階層供應鏈的環境下，以單一企業的決策評估角度作深入的探討及研究，待透過相關議題的協商模擬，尋求企業彼此間的一個平衡點，來為供應鏈內的企業提供一個良好的決策方案。

關鍵字

模糊限制處理 ； 代理人協商 ； 供應鏈管理 ； 供應鏈決策評估

並列摘要

In general, a supply chain consists of the raw material supplier, the manufacturer, the distributor, and retailer and the customer. An observation of the interactions among its constituent elements reveals that it contains goals that exhibit conflicts between factories. It also implies a challenge to find the optimal supply chain strategy for a specific company therein. Moreover, while each involved business partner can form a supply chain system due to the existing market competition, it is not easy to maintain the stability in such a system. Even capable of consolidating its collaboration with businesses in the upper and lower streams using its own competitivity, an enterprise still lacks a good negotiation mechanism.
The situations of businesses in a practical supply chain show that all parties compete for their maximum interest in a collaborative scenario. In other words, the negotiation between businesses aims to conclude with an agreeable collaboration. What determines the value is that instead of leaving one party as the sole winner or loser, the outcome of negotiation creates a situation in which all are winners. Namely, the negotiation starts from the viewpoint of collaboration and proceeds with each party competing with a communal objective for the strategy that can offer it the maximum interest. As a result, this study utilizes Fuzzy constraint-based negotiation to resolve the conflicts among businesses. Furthermore, the technique of Agent is introduced into the simulated negotiation to find the balance point between businesses, and meanwhile effectively screen each practical plan to swiftly obtain a most appropriate and optimal decision plan.

並列關鍵字

Fuzzy Constraint ； Agent Negotiation ； Supply Chain Management ； Supply Chain Decision

參考文獻

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