高中職知識社群運作模式之研究

Research High School Duty Knowledge Community Operation Pattern

郭珍君(Chen-Chun Kuo)

指導教授 ： 林耀欽

元智大學/資訊學院/資訊管理學系/碩士(2006年)

摘要

學校是一個講求卓越的組織，如何有系統地管理本身組織知識，並將知識加以整理、創新，求其有效傳播擴散且具智慧化地運用，使所有教育工作者永續成長，顯然是知識經濟時代中教育的重大挑戰。而知識社群最能發揮內隱知識的傳遞和知識的創新，學校能夠發展知識社群，不但能提高教師專業品質，也能提升學校整體的競爭力。
本研究旨在探討高中職學校知識社群發展的現況，從社群定位、組織認同、人力資源、互動溝通、資訊科技等五個面向來推衍出學校知識社群的運作模式，以作為高中職學校的參考。本研究採用質性訪談研究方法，藉由參考各相關文獻及進行實務參訪，歸納出研究架構後，並深度訪談個案學校內五位主任、二位組長、二位小姐、五位老師，期許透過訪談資料分析，瞭解目前高中職學校知識社群運作的情況及困境，最後根據結論提出可行的建議。最後研究結果為：
1、以社群定位來看，社群的類型可分為溝通型社群、工具型社群、業務型社群、專案型社群、興趣型社群、專科型社群、領域型社群、問題解決型社群等八類知識社群。
2、以組織認同面來看，學校行政體系已有專責單位及辦法來推動知識社群活動，但獎勵措施應再加強。
3、以人力資源面來看，社群運作需有關鍵性的領導人存在。
4、以互動溝通面來看，知識社群運作溝通方式仍以面對面為主，可加強資訊平台之應用。
5、以資訊科技來看，應修正資訊科技平台之功能性，強化其搜尋之功能。

關鍵字

知識社群

並列摘要

The school is emphasizes the remarkable organization, how has systematically manages the itself organization knowledge, and performs the knowledge to reorganize, the innovation, the as desired effective dissemination proliferation also the wisdom utilization, cause all educator to continue forever the growth, obviously is the great challenge which in the knowledge economy time educates. In but the knowledge society group most can display hides the knowledge the transmission and the knowledge innovation, the school can being the development knowledge community, not only can enhance the teacher specialized quality, also can promote the school whole the competitive ability.
This research is for the purpose of discussing the high school duty school knowledge community development present situation, from society the group localization, the organization approves, the human resources, the interaction communication, the information science and technology and so on five faces pushes spreads out the school knowledge community the operation pattern, by takes the high school duty school the reference. This research uses the nature discussed asked research technique, the affiliation by refers to each correlation literature and carries on the solid service senate to visit, after induces the research overhead construction, and in the depth discussed asked document school five directors, two group leaders, two young ladies, five teachers, hoped the penetration discussed asked material analysis, understood the present high school duty school knowledge community operation the situation and the difficult position, finally put forward the feasible proposal according to the conclusion.
The conclusions of this study are as follows：
1、Locates by society the group looked that, society the group type may divide into the communication society group, the tool society group, the service society group, the special case society group, the interest society group, the faculty society group, the domain society group, the question solution society group and so on eight kind of knowledge communities.
2、Organizes to approve the surface to look that, the school administration system had the sole responsibility unit and the means impels the knowledge community activity, but the reward measure should again strengthen.
3、Looked by the human resources surface that, society the group operation must have the crucial leader existence.
4、Interacts the communication surface to look that, the knowledge community operation communication way still by face-to-face primarily, might strengthen application of the information platform.
5、Looked by the information science and technology that, should revise function of the information science and technology platform, strengthens function of the its search.

並列關鍵字

Knowledge community

參考文獻

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