家長式領導、主動工作行為與工作績效關連性之研究─兼論人力資源系統之干擾效果

The relationships among patriarchal leadership, proactive work behavior and job performance – and discussion the moderate effect of HRMS

蔡晏慈(Yen-Tzu Tsai)

指導教授 ： 莊立民

長榮大學/管理學院/高階管理碩士在職專班(EMBA)/碩士(2013年)

https://doi.org/10.6833/CJCU.2013.00063

摘要

「領導」受到人們長久的重視，而對國軍來說亦是如此，戰場作為要能勝利成功，端賴領導者的領導風格及技巧，方得帶領團隊圓滿任務，完成建軍備戰之使命。
本研究之標的係於軍隊中，如何突顯領導方式、工作態度與績效間的關聯，並以家長式領導納入主題，探討對基層人員主動工作行為與工作績效之相互影響。
本研究以空軍某飛行部隊為調查對象，運用李克特(Likert)六點量表瞭解受訪者對問卷題項之認同程度，並以SPSS 18.0統計軟體，執行敘述性統計、信(效)度、因素及迴歸分析等作業，研究結果如後：
一、仁慈領導對於主動工作行為呈現正面顯著影響，而德行領導對於主動工作行為中積極問題發掘未具顯著影響，表示處事做法效猶，只是行為準據的依循，無法啟發主動掌握及管控風險情況。
二、主動工作行為與工作績效呈現正面顯著影響，顯示主動發掘及處置問題，有利於風險管控、降低失誤，提昇作業品質及效能。
三、家長式領導、主動工作行為與人力資源系統的交互作用，對主動工作行為及工作績效均產生顯著之影響。
現行部隊管教已不再是權威式的管理，應以體恤關懷之領導作風，才能讓部屬對單位產生向心及積極，方能有效提昇團隊效能。

關鍵字

家長式領導 ； 主動工作行為 ； 工作績效 ； 人力資源系統

並列摘要

“Leadership” is always a main emphasis in human history, especially in the army. The triumph of war is relied heavily on the leading style and technique of the leader, to decide whether the team may complete tasks successfully and achieve the mission of building a well-prepared military force.
The objective of this research was to discuss the relationships among leading styles, working attitude and performance in the army, and added in the paternalistic leadership to discuss the interacting effect between working behavior and working performance of front-line personnel.
This research took a troop in air force as subject, to realize their level of identification for items in questionnaires through Likert six-point scale. The statistical analyses including descriptive statistics, validity, reliability, factor and regression analysis were processed through SPSS 18.0. The results showed:
1.Benevolence leadership had significantly positive effect on active working behavior, while the effect of moral leadership was not significant, therefore the role-model approach failed to initiate active control of risks.
2.Active working behavior had significantly positive influence on working performance, which showed that actively discovering and disposing problems may be beneficial for risk management, reduce errors and further elevate quality and performance of tasks.
3.The interacting effects among paternalistic leadership, active working behavior and human resource system had significantly influences on active working behavior and working performance.
The current army management is no more management of authority, the caring leadership create bonding of employees for the entity, to effectively elevate the team performance.

並列關鍵字

Paternalistic Leadership ； Active Working Behavior ； Working Performance ； Human Resource System

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