政府機關採購人員工作壓力之研究

A study of procurement personnel’s job stress at government agency

謝逸峰(Yi-Fong Sie)

指導教授 ： 王瑞生

長榮大學/管理學院/高階管理碩士在職專班(EMBA)/碩士(2008年)

https://doi.org/10.6833/CJCU.2008.00155

摘要

政府採購法的立法目的在於「建立政府採購制度，秉持公平、公正、公開之採購程序，提升採購效率與功能，確保採購品質」。不論政府機關、公立學校及公營事業單位從事採購業務，均須遵循此法，而辦理這些採購事宜的人員，即是政府採購人員。從公共工程面向來說，從規劃，設計，預算，發包，施工，監造，完工驗收，到保固履約，都需要政府採購人員負責，採購過程若不夠嚴謹，則容易受人為操緃。因此，政府機關採購人員身上背負之工作壓力實不容小覷。
本研究首先概述政府採購法，針對其定義、概念、立法沿革、特色及適用範圍，再針對公開招標、選擇性招標及限制性招標等採購方式提出說明。再者，說明工作壓力之定義、壓力的來源、個體對壓力的反應、分析壓力模式形成原因，藉由此一研究，能夠得知採購人員遭遇工作上的壓力來源為何。
本研究將藉由相關論文及文獻的蒐整，探討政府採購法概念和採購業務之相關作業規定，以及工作壓力之研究，進而瞭解政府採購人員面臨之工作壓力，謀求解決之道。
關鍵字：政府採購法、工作壓力、公開招標、限制性招標、選擇性招標。

關鍵字

政府採購法 ； 工作壓力 ； 公開招標 ； 限制性招標 ； 選擇性招標

並列摘要

Government Procurement Act is enacted to establish a government procurement system that is fair and open procurement procedures, it promotes the efficiency and effectiveness of government procurement operation and ensures the quality of procurement. Procurement conducted by any government agency, public school or government-owned enterprise shall be governed by the provisions of this Act. About construction work, it involves planning, design, budget, put out to contract, construction, supervision, inspection and guarantee. All of them are necessary in charge of government procurement personnel. If the procurement process is not rigid, those should be controlled by others. Therefore, the job stress of government procurement personnel is extreme as we know.
At first, this study introduces Government Procurement Act and then explains its meaning, concept, legislation process, characteristic and scope. Furthermore, it discusses the meaning of job stress, source of stress, reaction of individual stress, analysis stress model. According to this study, we can realize the job stress source from procurement personnel.
This research is depended and related to some abstracts and consults from other reference books. It discusses Government Procurement Act concept, procurement rules and job stress. Finally, we can realize the job stress that government procurement personnel faced and know the way to solve it.
Government Procurement Act is enacted to establish a government procurement system that is fair and open procurement procedures, it promotes the efficiency and effectiveness of government procurement operation and ensures the quality of procurement. Procurement conducted by any government agency, public school or government-owned enterprise shall be governed by the provisions of this Act. About construction work, it involves planning, design, budget, put out to contract, construction, supervision, inspection and guarantee. All of them are necessary in charge of government procurement personnel. If the procurement process is not rigid, those should be controlled by others. Therefore, the job stress of government procurement personnel is extreme as we know.
At first, this study introduces Government Procurement Act and then explains its meaning, concept, legislation process, characteristic and scope. Furthermore, it discusses the meaning of job stress, source of stress, reaction of individual stress, analysis stress model. According to this study, we can realize the job stress source from procurement personnel.
This research is depended and related to some abstracts and consults from other reference books. It discusses Government Procurement Act concept, procurement rules and job stress. Finally, we can realize the job stress that government procurement personnel faced and know the way to solve it.
Key words：Government Procurement Act, job stress, open tendering, selective tendering, limited tendering.

並列關鍵字

Government Procurement Act ； job stress ； open tendering ； selective tendering ； limited tendering

參考文獻

陳亭月 (2003) 。保全人員工作壓力與生活適應之研究。中正大學犯罪防治研究所未出版之碩士論文。

丁虹（1987）。企業文化與組織承諾之關係研究，國立政治大學企業管理研究所未出版之博士論文。

高純如（2000）。壓力管理訓練在工廠管理階層者心生反應與自陳工作壓力的立即效應。高雄醫學大學行為科學研究所未出版之碩士論文。

魏斌如(2002)，《政府採購法下購案排標作業之研究—以國防研究機關為例》，中原大學工業工程研究所碩士論文。）

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