在市場導向的競爭下,光收發模組發展除了品質穩定度以及研發創新能力外,大量客製化亦是關鍵的競爭條件。本研究深入探討SFP光收發模組在生產技術上如何來因應大量客製化生產所衍生複雜的產品面及作業面的問題。 在研究中,運用個案研究的方式,探討個案公司為什麼要做大量客製化?大量客製化的需求範圍有哪些?以及對光收發模組生產製造技術有那些衝擊?同時,亦研究探討個案公司從客戶需求面著手,建置同一平台之各種資訊系統來輔助大量客製化之執行,運用供應鏈管理、標準化、模組化、延遲策略、自動化及彈性製造等技術,並以防呆的思考方式來建置大量客製化之各項執行作業,大幅解決因大量客製化生產所衍生的問題。 另外,本研究亦建置適合SFP光收發模組大量客製化之生產技術管理架構,將客戶的需求展開建置再轉化成客製化項目之執行,成為一個有系統並可遵循之流程與步驟,並透過實際的客製化需求訂單,確認了此一管理架構之適用性。此架構對於現在及未來之客戶特殊規格需求,能快速反應,有系統的生產製造,將失誤減至最低。此架構除了可作為說明個案公司如何執行大量客製化生產外,亦可應用於初始建立大量客製化生產技術時使用,或用於技術移轉,對於將來擴產或技術移轉其他地區生產,即可透過此一生產技術管理架構,快速建立相同之大量客製化生產製造方式。
In the development of transceiver, there is a need for not only the quality stabilization and technological innovation, but also the mass customization which plays a key role in the market-oriented competition. This thesis discusses how to use the production technology to deal with the complex issues of product and operation related to the mass customization of Small Form Pluggable (SFP) Transceiver. By using the case study approach, this research explores the reasons for implementing customization, the range of the demand, and the impacts on the production technology for SFP Transceiver. A common platform and a support information system are built to assist the execution of mass customization. Through the supply chain management, standardization, modularization, postponement strategy, automation and flexible manufacturing, the execution process featuring a fool-proof method is constructed to effectively solve the issues in mass customization. Additionally, a management framework of production technology is also constructed to mass customize SFP Transceiver, which transfers customer demand into a systematic set of workable process elements. The framework appears to be adaptable to support an actual purchase order in the case. The framework helps the production with quick response, reduced errors, and supporting specific customer demand for the present and future configurations. Moreover, this framework can not only explain how to execute mass customization in the case study but also be applied in the initiation of massively customized production technologies. It is also suitable for production expansion and technology transfer, where mass customization of production can also be established swiftly.