- 學位論文
國小初任教師親師溝通之個案研究
A Case Study of Elementary Novice Teacher in Parent-Teacher Communication
摘要
本研究旨在探討國小初任教師親師溝通的現況、困擾與因應策略，以及影響國小初任教師親師溝通的因素，採個案研究法，透過半結構式的訪談、參與觀察和通訊資料的蒐集與分析，以瞭解目前國小初任教師對於親師溝通的想法與作法。 本研究結果如下： 一、 初任教師親師較關注在學生行為表現、同儕關係和課業學習的溝通，並以學生為中介者輔助親師傳話和化解親師間的尷尬、以學校行政人員為協調者居中協調立場。對於通訊軟體的應用，初任教師為保有個人的生活空間，只與特殊生家長互通信息。 二、初任教師的專業能力被質疑和不成熟的溝通技巧，以及當家長消極應付、過度介入或要求教師協助處理家庭問題時，都會造成親師溝通的困擾。對此初任教師會積極溝通、善用各種學校資源，並堅守自己班級經營的原則、以學生最大權益為考量，以不介入家庭問題、不逾越教師職權為原則。 三、初任教師採積極作為、營造家長偏好的溝通情境，以及運用提問和客觀陳述的溝通技巧，皆有助於親師溝通；但其缺乏教學經歷、育兒經驗，而不熟悉親師溝通的技巧、不易同理家長的處境。此外，學生原低年級導師的傳言、學校其他資深教師的鼓勵，以及校長與行政團隊的支持，也會影響親師溝通的進行。近年因社群媒體興起，親師雙方是否願意透過社群媒體，讓彼此坦誠相待，是雙方後續必須要面對的課題。 最後研究者針對初任教師、學校、師資培育，以及未來研究提出相關建議。
並列摘要
The purpose of this study is to explore the current situation, problems, solutions and factors of the elementary novice teacher's parent-teacher communication by the case study method. Through collecting and analyzing the material of the semi-structured interview, participatory observation and communication data, this study aims to understand the ideas and methods of the parent-teacher communication about the elementary novice teacher. The results of this study are as follows: I. The novice teacher is more concerned about students’ behavior, peer relations, and learning. She also makes students act as the mediators to forward messages or dissolve the embarrassing atmosphere between the parents and the novice teacher, and has school administrators be the coordinators to reconcile the stances of the both. Concerning the use of communication softwares, in order to keep the privacy of personal life, the novice teacher only contacts the parent of a student who needs special care via communication softwares. II. The novice teacher’s profession questioned, immature communication skills and parents’ negative respones, over-involvement, or requests of solving family affairs are the problems of the parent-teacher communication. To solve these problems, the novice teacher actively communicates with parents, makes good use of various school resources, adheres to class management principles, considers the best interests of students, and doesn’t interfere with their family affairs, go beyond teacher's authority. III. The novice teacher adopts active behaviors, creates parents' preferred situations of communication, uses inquiry strategies and objective statements all contribute to the development of the parent-teacher communication. However, the lacking of teaching experience and child-rearing experience makes her unfamiliar with the skills of the parent-teacher communication and difficult to empathize the situation of parents. Additionally, the rumors from the students’ former junior tutors, the encouragement of other senior teachers,and the support of the principal as well as the administrative team influence the parent-teacher communication. Along with the rise of social media in recent years, it is a task that both the novice teacher and parents must face whether they are willing to use the social media to treat each other candidly. In the end, the researcher proposes suggestions for the novice teachers, schools, teacher training, and future researches.
參考文獻
延伸閱讀
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