Bridging Service Science and Systems Development Methodologies

橋接服務科學與系統開發之方法論

裴國豪(Kora Alain Simplice Charlemagne BENON)

指導教授 ： 雷松亞

國立清華大學/科技管理學院/國際專業管理碩士班/碩士(2013年)

摘要

Just like systems development makes use of innumerable tools, techniques and methodologies, so does service science. The training of service professionals requires however a mastery of these tools methodologies and techniques in a relatively short period of time. The cumulative amount of the tools, methodologies and techniques of these two fields of study requires a focus on some more straightforward, difficult to bypass and practical methodologies for more effectiveness and efficiency of their training. This paper is a case study of SOA and ISS classes bridging the methodologies of service science and systems development by first, going through the tools, methodologies and techniques used in the classes of service oriented architecture and of introduction to service science, second makes a directory of the tools, methodologies and techniques students kept in mind after training, third, an inventory of those they actually used during the field projects and the order in which they used them and finally makes suggestions about how to train service professionals using a sorted list of the tools, methodologies and techniques with a sequence of usage.

關鍵字

系統開發方法 ； 服務科學方法 ； 庫存的工具和方法 ； 專業服務的方法

並列摘要

無資料

並列關鍵字

systems development methodologies ； service science methodologies ； inventory of tools and methodologies ； service professionals’ methodologies

參考文獻

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