計數型量測一致性評估模式應用研究

A Study of Application of Evaluation Model for Attribute Assessment Agreement

張值輝(Chih-Huei Chang)

指導教授 ： 饒忻

中原大學/工學院/工業工程研究所/碩士(2006年)

https://doi.org/10.6840/cycu200600085

摘要

國際市場競爭已進入白熱化，台灣面對國際的競爭壓力，對品質之要求日趨嚴格，如何能在市場取得競爭優勢，已是所有企業最大課題。ISO/TS 16949將於2006 年12 月14 日取代QS-9000 汽車工業品質管理系統，成為汽車工業品質管理系統明日之代表。基於品質持續改善為目的之前提，量測系統之變異研究成為工業必備之功課，唯有精準的量測系統，才能保證產品及製程品質的可靠性。
量測系統分析可分為計量型與計數型兩大類別，計量型量測系統分析已有非常多的探討與研究，本研究將以計數型量測:通過/不通過(GO/ NO GO)為主題，探討目視檢驗中GO/NO GO 與臨界模糊地區判定的一致性之研究。目前業界僅以目視檢驗人員進行訓練，通過測驗考試後賦予檢驗判定之資格，但在不同檢驗人員實施相同品質特性判定後，竟發生不同的判定結果，對企業產生嚴重之損失。因此本研究以評價者一致性的衡量指標Kappa 值來探討量測ㄧ致性的問題，同時運用Minitab 計算，提出量化之數據佐證，期許本研究之成果能為企業在使用量測系統中找出正確分析判定的方法提供最佳參考。

關鍵字

Kappa ； 計數型 ； 量測系統分析

並列摘要

Global market economy has resulted in more competitive between businesses. How to face this situation and win market shares for Taiwanese enterprises becomes one of the most important issues. ISO/TS 16949 will replace QS-9000 on December14th, 2006, and become a new quality standard of the automotive industry. In order to maintain continuous improvement, variance research on measurement systemsanalysis (MSA) is essential for industries. Moreover, only when we have an accurate measurement system, we can assure the quality and reliability of product.
There are two types of measurements: variable and attribute, and this study focus on the latter: GO/ NO GO inspection. In the limiting fuzzy area for the visual inspection measurement, assessment agreement for inspectors is explored. Usually, inspectors obtain certification after training and examination; however, different inspectors have different inspection results, even they had the same training. This situation has a bad effect to business directly. The purpose of this research is to use an assessment agreement index, Kappa, to study the consistency between assessors and inspections of the same assessor. In addition, we use the software Minitab to analyze the data. We believe that the result of this study can serve as a reference to help enterprises making better decision in their measurement systems.

並列關鍵字

Measurement systems analysis ； Attribute ； Kappa

參考文獻

工業技術研究院- 量測技術發展中心，”實驗室管理”，p. 48-59，1990

ASTM Test Methods

Conklin , Joseph D ., “ Measurement variation : a nonmanufacturing case “ , ASQC

Douglas C. Montgomery , “ Introduction to Statistical Quality Control “ , John

ISO 9001 : 2000 Quality Management System , 2000