以多階層協商解決專案時程衝突之探討

隨著科技日新月益，大多數公司逐漸將發展方向轉向其核心技術，使得專案由已往一家總包商負責變成多家承包商負責，造成承包商之間的協調越加複雜與困難。本研究將針對在以代理人為基礎之多重契約專案環境下發展一多階層協商架構，來解決專案於執行階段中，因各式各樣不確定性因素影響而造成的排程衝突。考慮到協商代理人不能即時得知其協議對其他代理人的影響，我們將以多連結性協定為基礎提出一多階層式協商，令作業代理人除了能依據專案作業關係性，同時與其前置作業和後續作業協商，還能依據對手的提案或反提案更新自身協商議題資訊。經由實驗數據分析得知多階層協商模式確實能有效的幫助作業代理人解決專案排程衝突問題，另外本研究亦探討在不同的衝突環境情況下，各作業代理人其時間成本補償金偏好選擇與讓步態度對協商績效的影響。

關鍵字

多代理人；多階層式協商；專案衝突

並列摘要

Due to technologies advancing with time, most companies turn their focus to core technologies. It causes that the completion of a complex project is done by one company before, but is changing to multiple subcontractors today. However, this triggers the coordination problem between subcontractors. Based on this motivation, this research develops an agent-based negotiation model for resolving the schedule conflict problem of a project with a sequence of multi-contracts. We will deal with the project at the execution phase caused by the influence of various uncertainties. A multi-layer negotiation model is proposed based on the multi-linked protocol, because the negotiating agents cannot capture external effects of their agreement on other agents right away. An activity agent will negotiate with his preceding activity agent and succeeding activity agent synchronously by project activity logical relationship; meanwhile, the activity agent will update his negotiating issue information by using opponent’s offer and counter-offer. Experimental results show that the multi-layer negotiation model can effectively assist in activity agent to resolve schedule conflict in the project. In addition, this thesis explores the effects of concession attitude and weighting choice between time and compensation cost on negotiation performance.

並列關鍵字

Multi-Agent ； Multi-layer Negotiation ； Conflict of Project

參考文獻

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38. 陳奕豪 (2004)，「利用以螞蟻演算法探討NDF協商之最佳讓步態度組合」，中原大學工業工程研究所碩士論文。

4. Chen, Y. M. and Wang, S. C. (2008), “An evolutionary compensatory negotiation model for distributed dynamic scheduling”, Applied Soft Computing, Vol. 8, No. 2, pp. 1093-1104.

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以多階層協商解決專案時程衝突之探討

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