綠色採購流程FMEA模式分析

Using FMEA Model to analysis Green Purchasing Process

李虹嫻(Hung-Hsien Lee)

指導教授 ： 楊錦洲

中原大學/工學院/工業工程研究所/碩士(2009年)

https://doi.org/10.6840/cycu200900306

摘要

由於國際大廠對於綠色原物料的有害物質標準日趨嚴苛，使得各企業為能穩固跨國訂單紛紛加強綠色採購體制與供應商管理，以避免生產出不符合綠色要求的產品。因此，如何減少或消除綠色採購中所產生之不良現象，正是各個企業不斷努力的目標。有鑑於此，本研究將FMEA運用於綠色採購流程上，以發掘出企業應於何種流程步驟之控管加以補強，及早預防與改善潛在失效的缺失，使得綠色採購流程得以順利進行，也藉此降低失敗成本、重置成本及時間成本，故本研究中將探討國際企業綠色採購之準則與管理策略，並依據綠色採購管理的範疇，建立一套整合性的綠色採購流程，在完成流程建構後，導入FMEA分析(Failure Mode and Effect Analysis)找出綠色採購流程的失效模式，解析出失效原因所帶來的效應，並透過模糊德菲法(Fuzzy Delphi Method, FDM)獲取專家們對於失效模式之嚴重度、發生度與難檢度的共識，最後再以灰關聯分析(Grey Relational Analysis, GRA)得到失效模式之優先改善順序，以期提供企業在設計綠色採購流程與制定綠色採購管理要項的重要依據。

關鍵字

模糊德菲法 ； 灰關聯分析 ； 失效模式與效應分析 ； 綠色採購

並列摘要

Given the ever increasing strict regulation made by international corporations of the hazardous substance produced by the Green Material, most of the enterprises have hence improved their green purchasing systems and the managements of their suppliers in order to prevent the production of unqualified products. Therefore, this study applied FMEA to the processes of green purchasing for inferring the very steps in the production processes that are needed to be further controlled and complimented, preventing and adjusting potential flaws in advance to facilitate the process of green purchasing, and reducing the poor-quality, resetting, and time costs. Our study has, thus, investigated the standards and strategies of managements made by international corporations, and constructed an integrated processes of green purchasing according to these standards and strategies. FMEA was then incorporated to find out the failure mode of green purchasing and to analyze the effects caused by failure causes. In addition, we acquired a consensus among experts on the severity, occurrence, and detection of Failure Mode via FDM. Finally, we assessed the sequence of which in the Failure Mode has to be improved using GRA and hope to provide important references for enterprises as they attempt to establish such processes.

並列關鍵字

Grey Relational Analysis (GRA). ； Fuzzy Delphi Method (FDM) ； Failure Mode and Effect Analysis (FMEA) ； Green Purchasing

參考文獻

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