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  • 學位論文

IC設計產業凝態知識管理之探討—以A公司為例

An Exploratory Research Study on The Condensed Matter Knowledge Management of IC Designs Industry ─ A Case Study on A Company

指導教授 : 黃天祐
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摘要


對於IC的製造流程可以分為電路設計、晶圓製造、光罩製作、晶片製造及封裝五項。IC設計位於製程之首,在電路設計完成後,製作光罩模,再以晶圓材料製成晶片,以進行後續的封裝及測試工作。 本論文以IC設計凝態為出發點,透過知識管理,將IC設計產業所擁有的凝態知識,加以分析及呈現。本研究目的將探討IC設計產業凝態,有哪些部門、設施系統適合做知識管理,哪些知識管理活動可以協助IC設計產業凝態的提昇以及探討如何運用知識管理活動達成知識管理的功能,期望改善現時在過程、品質及成本上的掌握能力,提昇整體研發運作效率,使IC研發工程師能把資源真正運用在有助於提昇維運績效、降低成本,增進客戶服務品質。 文獻部分先對於「資料、資訊、知識」以層次的觀念做了明確的定義,進而了解知識的分類包括隱性知識、顯性知識、個人知識、組織知識以及之間的轉換模式,接著探討知識管理定義、知識管理活動及知識管理流程,進而產生理論性架構。 研究方法除了上述訂定研究目的、文獻探討,產生理論性架構以外,接著與系統部門相關主管做深度訪談,依據訪談結論建構出觀念性架構,進而設計問卷,將回收問卷做分析整理,歸納出研究結果建議。研究內容以受訪者基本資料為母體,將IC凝態構面、知識管理活動構面及知識管理功能構面做重要程度分析及關連性研究,最後將知識管理活動構面及知識管理功能構面要項分析重要程度百分比,推導出知識管理對於IC設計及部門在凝態的貢獻的研究結果。 利用知識管理方法與科技整合,提供知識擷取、分類、儲存及分享的機制,希望透過知識管理的探討,能夠對於IC設計產業凝態有所貢獻。

並列摘要


Thesis this is it congeal with IC designs industry as starting point, through information management, design IC what the industry have congeal attitude knowledge to design, analyse and appear.Research this purpose probe into IC design industry attitude of congealing, have which departments, facility system suit making information management, which knowledge management activity can help IC design industry congeal promotion of attitude and how about use the function of reaching information management of management activity of knowledge discussion, expect to improve the ability of grasping on the course, quality and cost of now, is it ship efficiency of acting as to grind wholly to promote, make IC research and develop engineer can is it link performance of transporting, lower costs to promote to contribute to to use really resource, promote customer service quality. Research approach stipulate research purpose, document discussion while being above-mentioned, produce theory beyond the structure, then do depth interview with systematic department's relevant executives, build and construct out the idea structure according to the interview conclusion, and then design the questionnaire, will retrieve the questionnaire and make analysis to put in order, will sum up the result of study to propose. The research contents regard interviewee's basic materials as the parent, congeal IC designs industry construct surface, knowledge management activity construct surface and knowledge functions of management construct, construct the surface to want the important degree percentage of a analysis while constructing the surface and functions of management of knowledge of the management activity of knowledge finally, result of study of contribution of deriving out information management and congealing the attitude to IC design and department. Utilize the office procedure of knowledge and science and technology to combine, offer knowledge to pick the mechanism fetched, classified, storing and sharing, hope that can congeal the contribution to some extent of the attitude to that IC design the industry through the discussion of information management.

參考文獻


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