文化資產地景再生的溝通決策過程研究──以新北投車站重組為例

在台灣文化資產保存的歷程中，隨著各種原因多半的文化資產（或有潛力成為文化資產者）無法原地保存，而面臨拆除或異地保存的命運。新北投車站的例子反而是成為少有「經過異地保存之後，能再次回到『家鄉』」的案例，在文化資產保存的歷程中有寶貴的價值。然而對地景再生的認知差異，各利害關係人爭辯「回家」與「回原址」的重建位置，因此有需要開啟一連串的溝通。本研究透過參與式觀察法，進行新北投車站原址微調方案的相關行動研究，並整理出：會面、網路、活動、道具，等四類有效的溝通方式，且分別的做法各有其達到的溝通目的與成效：「會面」通常能使案件有效被討論，但是人與人之間的關係也會成為會面溝通成功與否的關鍵。「網路」在資訊傳達上相當有效，同時透過留言的方式會留下討論過程，但是對於不認同的民眾，除了在下留言之外，通常會選擇尊重言論自由而不會進行回覆，因此有可能變成「曲高和寡、孤掌難鳴」的情況。「活動」做為溝通的方式時，活動的安排十分重要，如何讓溝通過程呈現理性是溝通成效的關鍵。「道具」能避免誤會，也能讓彼此對案件的理解拉近至對等的情況，在資訊對等下進行的討論會更加有效。並且透過深入訪談法與文本分析法輔佐研究之客觀，討論出本研究認為：「沒有良好的溝通對話，就不存在有效的參與」，而在新北投車站的案例當中，最終的決策並沒有盡到資訊對稱的開放、沒有發揮有效的溝通對話，便以「象徵性」參與的方式進行決策。本研究發現，地景再生的認知不同，成為在不同階段的討論上沒有共識的地方，進而轉向於文化資產與交通衝擊上的爭辯，並且落於不同方案所可能形成之缺點的指責，逐漸忘卻車站返鄉重組的美意與理性討論的可能，反而型塑成「北投人」與「非北投人」的區分，影響最終方案的決定。

關鍵字

新北投車站；文化資產；文化地景；地景再生；溝通；決策過程

並列摘要

In the history of the cultural assets preservation in Taiwan, with various reasons most of the cultural assets (or have the potential to become a cultural asset) cannot conserve in situ, and face the fate of demolition or reconstruction in a new place. In the case of the Xin-Peitou train station, this is a rare example that after reconstruction in a new place, but can return to the hometown once again, therefore this experience had precious value in cultural assets preservation in Taiwan. However, the differences in the recognition of the landscape regeneration, various stakeholders debate about the definition of "back home"to the reconstruction location, so it’s necessary to open a series of communication to each other. Through the participatory observation, this study carried out the relevant action research on the fine-tuning scheme of the Xin-Peitou train station, and sort out the four effective communication methods, such as meeting, internet, activities and items, and the different methods have their own communication objectives and effectiveness: "Meeting" usually makes communication effective, but the relationship between people is the key point to the success. "Internet" is quite effective in information transparency, and the the message records the discussion process, but it’s hard to focus and generating conclusions. "Activities" as a way of communication, the rules of activity will be very important, at the same time, let the communication become rational is the key of effectiveness. "Items" can avoid misunderstandings, but also allow each other to understand the case closer to the situation, in the information on the other issues under the discussion will be more effective. More over, through the in-depth interview and text analysis to make this study more objective, Thus the results suggests that: "If there is no good dialogue between each other, there is no effective participation." In this case, the occasion of final decision-making did not transparent the information, and discuss with noneffective dialogue. The government just takes a “symbolic” way of public participant to dothe decision making. The study found that the different recognitions of landscape regeneration was from the situation that no consensus in the discussion at different stages. And then the various stakeholders turned to the argument of cultural assets and traffic shocks, and dropped-in the possible shortcomings of the different programs. So in the condition of mutual accusations, people gradually forgot the reconstitution of the station means the benevolence and the possibility of rational discussion, but instead of shaping the distinction between people live in Beitou or not, to influence the final plan.

並列關鍵字

Xin-Peitou train station ； cultural assets ； cultural landscape ； landscape regeneration ； communication ； decision-making

參考文獻

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文化資產地景再生的溝通決策過程研究──以新北投車站重組為例

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