國軍心輔官輔導工作經驗之研究

本研究旨在探討國軍心輔官輔導工作經驗為何，包含探究國軍心輔官輔導工作經驗內涵、從事輔導工作的難題與因應方式、以及心輔官從事輔導工作的優勢與未來發展。本研究採用質性研究中的深度訪談法蒐集資料，共訪談七位目前現職心輔官。研究結果發現如下：一、國軍心輔官輔導工作經驗內涵有以下幾項：輔導行政、官兵生活輔導與壓力處理、處理特殊個案問題、教育工作及建立公共關係。二、國軍心輔官從事輔導工作的難題主要有輔導個案的挑戰和軍事體制的枷鎖。而心輔官面臨難題的因應方式有下列幾項：尋求專業支持、理論與實務的整合、倫理決策應對以及自我調適。三、國軍心輔官從事輔導工作的優勢有個人優勢、個案處理的優勢以及輔導制度的優勢。而國軍輔導工作未來發展主要是有心輔官教育訓練、輔導工作執行面以及制度面。最後，研究者根據上述研究結果加以討論，並根據此結果提供建議以作為其他心輔官、政策制定者以及未來研究者之參考依據。

關鍵字

國軍心輔官；輔導工作經驗

並列摘要

The purpose of this study was to probe into the work experiences of counseling officers in the National Army. Issues including the content of their work experiences, difficulties and solutions in counseling, and advantages and future development of counseling officers were investigated. In this study, in-depth interview of the qualitative research method was applied to collect research data. A total of 7 incumbent counseling officers were interviewed. The major findings are shown as follows: 1. The content of work experiences of counseling officers encompassed administrative counseling, soldier’s counseling and pressure management, dealing with special cases, education works, and establishment of public relations. 2. The difficulties in counseling works included: challenges in counseling and shackle of the military system. Solutions to the difficulties included: seeking professional support, integration of theories and practices, ethics decision, and self adjustment. 3. Advantages for counseling officers in the National Army engaged in counseling works included: personal advantages, advantages for case management, and advantages of the counseling system. Directions for the development of counseling works in the National Army included: education training for counseling officers, execution of counseling, and systematic perspective. Finally, based on the above research findings, suggestions were proposed as a reference for other counseling officers, policy makers, and follow-up studies.