國民中學專任輔導教師工作壓力及其因應策略之研究

A study on Work Stress and Coping Strategies of Full-time Counseling Teachers in Junior High Schools

余孟紋(Meng-Weng Yu)

指導教授 ： 賴弘基

國立暨南國際大學/教育學院/成人與繼續教育研究所/碩士(2015年)

摘要

本研究旨在探討國民中學專任輔導教師之工作壓力與工作壓力因應策略的現況，以及不同背景變項的國民中學專任輔導教師在工作壓力與工作壓力因應策略的差異情形。本研究以全台國民中學專任輔導教師為研究對象，採問卷調查法，以自編之「國民中學專任輔導教師工作壓力與因應策略之調查問卷」作為研究工具，包含「個人背景資料」、「工作壓力量表」和「因應策略量表」等三部分。本研究共發出正式問卷787份，回收有效問卷519份，有效回收率為65.95％。根據問卷填答結果，以描述性統計、獨立樣本t考驗、單因子變異數分析、皮爾遜積差相關等方法進行資料分析。
根據資料分析結果，本研究結論如下：
一、國民中學專任輔導教師感受工作壓力屬中低程度，尤其是在「工作負荷」與「專業知能」層面。
二、國民中學專任輔導教師因應工作壓力時常使用「自我調適」策略，較少運用「尋求支持」策略。
三、國民中學專任輔導教師在整體工作壓力上，會因教師的性別、教育程度、服務總年資、學校規模、專業背景，及婚姻狀況而有顯著差異。
四、國民中學專任輔導教師在整體工作壓力因應策略上，會因教師的服務總年資、學校規模、專業背景、教師身分別，及婚姻狀況而有顯著差異。
五、國民中學專任輔導教師的工作壓力與工作壓力因應策略有顯著負相關，意即使用工作壓力因應策略之程度愈高，則專任輔導教師的工作壓力知覺狀況也愈低。
最後，根據結論提出相關建議，以供教育行政機關、專任輔導教師以及未來研究者參考。

關鍵字

國民中學 ； 專任輔導教師 ； 工作壓力 ； 工作壓力因應策略

並列摘要

The primary purpose of this research aimed to discover the current situation of the Work Stress and Coping Strategies of Full-time Counseling Teachers in Junior high Schools and to compare the differentiation and correlated relationship among different backgrounds. This research takes the full-time counseling teachers in Taiwan as the study test subject and utilize questionnaire to conduct the research. The self-edited “Work Stress and Coping Strategies for Full-time Counseling Teachers” questionnaire consists of three parts which are “personal background information”, ”work stress level scale” and “coping strategy research scale”. This research distributed a total of 787 copies of official questionnaires. Out of the 787 copies questionnaires, 519 valid questionnaires were collected and the result of successfully collecting rate is 65.95%. Based on the result of the questionnaire, descriptive statistics, independent T -test, ANOVA, and PPMCC (Pearson product-moment correlation coefficient) etc. are utilized to conduct the data analysis.

Based on the data analysis result, the research yields the following conclusions:
1. The work pressure that the full-time counseling teachers in junior high schools experienced was at pre-intemediate.
2. When the full-time counseling teachers in junior high school face work pressures, they usually used relatively more self-adjustment strategy but less to engage the support.
3. The work pressure of the full-time counseling teachers in junior high schools appeared to vary distinctively according to the different variables such as sex, education level, the years of total working experience, school sizes, specialized background and marital status.
4. The utilization of the strategy used to deal with work pressure for the full-time counseling teachers in junior high schools appeared to vary distinctively according to the variables such as the years of total working experience, school size, specialized background, employment status, and marital status.
5. The work pressure and the work stress coping strategies for the full-time counseling teachers in junior high schools had a distinctive negative correlation between them. In other words, it brings the research finding that the more utilization of the work stress coping strategies, the lower the work pressure was.
Finally, the suggestions were made and provided to the education authorities, school faculties and the full-time counseling teachers.

並列關鍵字

Junior high school ； full-time counseling teachers ； work pressure ； work stress coping strategies

參考文獻

郭生玉（1980）。教師期望與教師行為及學生學習行為關係之分析。教育心理學報，13，133-152。

郭生玉（1989）。教師工作壓力與工作心厭關係之研究。教育心理學報，22，131-146。

郭生玉（1990）。工作壓力與專業態度對教師工作心壓高低之區別功能研究。教育心理學報，23，71-98。

一、中文文獻

丁一顧（2011）。淺談中小學教師夥伴合作學習。教師天地，175，38-43。