國際觀光旅館員⼯⼼理所有權、⼯作投⼊與⼯作倦怠之關係：兼論調節焦點的調節效果

A Study of the Relationships among Psychological Ownership,Work Engagement and Job Burnout: with Moderating Effect of Regulatory Focus

呂松錚(Sung-Cheng Lu)

指導教授 ： 戴有德

國立暨南國際大學/管理學院/觀光休閒與餐旅管理學系/碩士(2019年)

https://doi.org/10.6837/ncnu201900013

摘要

本研究探討國際觀光旅館員⼯⼼理所有權與⼯作倦怠的關係，同時了解調
節焦點的調節效果，本研究正式問卷之抽樣對象為台北、台中、⾼雄、廈門、
泉州的國際觀光旅館中，願意配合做調查之員⼯來進⾏發放，所採用之⽅法為
非機率抽樣的「立意抽樣法(judgemental or purposive sampling)」。本研究正式
發放問卷數為1500 份(台北、台中、⾼雄、廈門、泉州各發300 份)。本研究運
用600 份問卷資料 (回卷率為 40%) 進⾏分析，發現⼼理所有權對⼯作投⼊有顯
著的正向影響，對⼯作倦怠有顯著的負向影響。最後，調節焦點調節⼼理所有
權、⼯作投⼊和⼯作倦怠之間的關係。本研究之結果能夠給予相關管理者與研
究者⼀些啓示與未來研究發展建議。

關鍵字

⼼理所有權 ； ⼯作投⼊ ； ⼯作倦怠 ； 調節焦點

並列摘要

The study aims to explore the impact of psychological ownership on the
work engagement and job burnout of international tourist hotel employees, and
simultaneously examine the moderating role of regulatory foci. The questionnaire
sample is the volunteer employees of the international tourist hotels in Taipei,
Taichung, Kaohsiung, Xiamen and Quanzhou. Non-probability sampling
(judgemental or purposive sampling) is adopted. 1500 questionnaires are
distributed with 300 respectively in each place. This study use 600 questionnaired
primary data (response rate 40%) to analyze and find that psychological
ownership significantly positively affects work engagement and negatively affects
job burnout. Finally, regulatory foci moderate the relationship among
psychological ownership, work engagement and job burnout. Implications for
managers and suggestions for future research are discussed.

並列關鍵字

psychological ownership ； work engagement ； job burnout ； regulatory foci

參考文獻

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