書後索引編製行為研究

陳啟亮(Qi-Liang Chen)

指導教授 ： 吳美美

國立臺灣師範大學/教育學院/圖書資訊學研究所/碩士(2007年)

摘要

本研究是一質性取向的資訊行為探究。以多元方法，透過特定個案，探索書後索引編製者的編製行為。本研究採用訪談、內容分析、凱利方格技術（RGT）、認知工作分析（CWA）以及事例-命題分析等資料收集與分析技術，以ATLAS.ti與RepIV為分析輔助工具，概念化書後索引編製者之行為模型。
研究並透過「索引室」的隱喻，進一步檢證研究所提出的模型的解釋能力。並進一步提出論證：
一、書後索引編製者更依賴其建構的選詞規劃進行款目選取的判斷。
二、書後索引編製活動是不斷權衡評估的規劃與判斷活動。
三、書後索引編製活動中所需的資訊資源，不僅限於文本本身，也涵蓋社會性資訊資源，與編製者自身經驗。

最後，並嘗試進一步討論資訊行為研究的理論性議題，以提供將來相關研究之學科整合參考。

關鍵字

書後索引 ； 資訊行為 ； 索引編製行為 ； 質性分析軟體 ； 方格法 ； 認知工作分析 ； 概念圖

並列摘要

This study is a qualitative approach information behavior research. The researcher used multiple methods to inquiry back-of-the-book indexer’s indexing behavior. Data collected by interview and cases in literature. CWA, Instance-proposition analysis, concept map technology were used to transcripts and content analysis. RGT was used to draw the mental strategies of a indexer. ATLAS.ti and RepIV are softwares for data analysis.

In this study, the researcher conceptualized the model of back-of-the-book indexer’s indexing behavior. The explanation power of this model was examined by ‘Indexing Room Metaphor’. This study proposes three arguments:
1. Back-of-the-book indexers depend on their term-selecting-project more than simple term-selecting-judgement in entity selecton.
2. Back-of-the-book indexing behavior is a continuously projecting and deciding activity.
3. The information resources used in back-of-the-book indexing are not merely content itself, but involving social information resources and indexer’s personal experience.

Finally, the researcher discussed some applicational and theortical issues in this study.

並列關鍵字

back-of-the-book index ； information behavior ； indexing behavior ； qualitative analysis software ； RGT ； Repertory Grid Technique ； CWA ； Cognitive Work Analysis ； Concept Map

參考文獻

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Beghtol, C. (1986). Bibliographic classification theory and text linguistics: aboutness analysis, intertextuality and the cognitive act of classifying documents. Journal of Documentation, 42(2), 84.

Borko, H., & Bernier, C. L. (1978). Indexing concepts and methods. New York: Academic Press.

Brin, S., & Page, L. (1998). The anatomy of a large-scale hypertextual Web search engine. Computer Networks and ISDN Systems, 30(1-7), 107-117.