我國進修學院學生學習滿意度及其相關因素之研究

The Research of the Satisfaction and Relevant Factors of the Student Learning in Continuing Education Institute in the Republic of China on Taiwan

邊佩瑩(pien pei ying)

指導教授 ： 黃明月

國立臺灣師範大學/教育學院/社會教育學系在職進修碩士班/碩士(2004年)

摘要

本研究旨在探討進修學院學生學習滿意情形及其相關因素。為達成研究目的，首先透過文獻的整理與分析，建立研究的整體架構，其次，根據文獻分析的結果，編製「我國進修學院學生學習滿意度調查問卷」為研究工具，此問卷具有良好的信、效度。
詳言之本研究採用問卷調查法，以台灣地區93學年度進修學院學生為母群體，以叢集抽樣，有效樣本424名學生。使用的統計分析方法主要包括：平均數、標準差、平均數差異考驗（t-test）、單因子變異數分析（One-way ANOVA）及薛費法（Scheffe ’ method）進行事後比較等。經分析結果，獲致下列主要結論：
一、進修學院學生的學習，整體而言滿意度尚可。
二、進修學院學生學習滿度以教師教學層面為最高。
三、進修學院課程的規劃及內容，仍待改進。
四、進修學院的學習環境，在硬體設施（備）部分有待改善。
五、進修學院的學習資源與支援，尚待改善 。
六、進修學院學生學習滿度以行政服務層面為最低。
七、性別、年齡、婚姻狀況、職業等背景變項在行政服務、課程內容、教師教學、學習資源與支援、學習環境及學習成果等層面的滿意度有顯著差異。
根據上述研究結果，謹提下列具體建議，供教育行政機關、學校等相關單位參考：
一、加強行政服務，滿足學生學習需要。　
二、妥善規劃課程內容，符合學生學習需求。
三、精進教師成人教育素養，滿足學生學習需要。
四、加強學習資源與支援，解決學生學習障礙。
五、提升學習成果，鼓勵終身學習。
六、改善學校學習環境，因應學生學習所需。
七、參酌學生個人背景變項，積極輔導協助。

關鍵字

進修學院 ； 成人學習 ； 學習滿意度

並列摘要

The Research of the Satisfaction and Relevant Factors of the Student Learning in Continuing Education Institute in the Republic of China on Taiwan
Pei-Ying Pien
Abstract
The research aims at probing into the situation of the satisfaction and relevant factors of the student learning in Continuing Education Institute. In order to reach the purpose of the research, firstly, through the arrangement and analysis of the literature to set up the whole structure of the research. Secondly, according to the result of the analysis of the literature, compile the questionnaire of “the satisfaction of the student learning in Continuing Education Institute in our country” as the tool of the research. There are good validity and reliability in the questionnaire.
Detailedly speaking, the research adopts the investigation method of the questionnaire. The population is the students of the year of 2004 who are studying in Continuing Education Institute in Taiwan. By way of cluster sampling, effective samples are 424 students. The statistics analytical methods used in the resea rch mainly include: mean , standard deviation, t-test, one-way ANOVA and Sheffe posteriori comparison . Through the analysis result , obtain the following main conclusions:
1.The student learning in Continuing Education Institute the satisfaction is OK as a whole.
2.The satisfaction of the student learning in Continuing Education Institute,the highest degree is the aspect of the teacher’s teaching.
3.The planning and the contents of the curricula in Continuing Education Institute still wait to improve.
4.The studying environment of the continuing education remains to improve partly in hardware facilities.
5.The studying resource and support of the Continuing Education Institute need further improvement.
6.The satisfaction of the student learning in Continuing Education Institute, the lowest degree is the aspect of the administration service.
7. There are evident differentiae among the variables of the backgrounds of gender, age, marital status, and job, etc. in the satisfaction of the aspects of the administration service, the contents of the curricula, teacher’s teaching , the studying resource and support, the studying environment, and the achievement of learning.
According to the above results of the study, put forward the following concrete suggestions for the references of the educational administration organizations and the relevant units of the schools.
1.Strengthen the administration service, and meet the needs of students’studying.
2.Plan the contents of the curricula appropriately, and accord with the demands of student’s studying.
3.Greatly Progress the adult educational accomplishment of the teachers, and meet the needs of students’studying.
4.Strengthen the educational resource and support, and solve the students’obstacles of learning.
5.Promote the achievement of studying, and encourage lifelong learning.
6.Improve the environment of learning and meet the needs of the students in studying.
7.Consider the variable of the personal background of the student, and coach and help him actively.

並列關鍵字

Continuing Education Institute ； Adult Learning ； The Satisfaction of Learning

參考文獻

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Fujita-Starck, P. J.& Thompson, J. A.（1994）. The effects of motivation and classroom environment on the satisfaction of noncredit continuing education students. AIR 1994 Annual Forum Paper.（ERIC Document Reproduction Service No. ED 373 646）.