痛經婦女使用行動應用程式進行自我照護監測意圖及其相關因素研究：科技接受模式之應用

本研究目的是在瞭解痛經婦女持續使用自我照護監測行動應用程式(APP)的使用意圖，以科技接受模式(TAM)為理論基礎，探討影響痛經婦女自我照護監測APP的持續使用意圖之相關因素。本研究以目前在中醫門診就診的痛經婦女為主要研究對象，研究者提供個案自我照護監測APP，採用問卷調查法，共回收135分問卷。調查所得資料以描述性統計、t檢定、單因子變異數分析，皮爾森積差相關及結構方程式(SEM)等統計方法進行分析。研究結果顯示：本研究對象對於APP的持續使用意圖是正向的；無論是在知覺易用性、知覺有用性與滿意度上，平均得分都在4分以上(問卷採五等量表計分)。本研究結果支持科技接受模式，知覺易用性、知覺有用性對於滿意度有直接影響力；知覺有用性與滿意度對於持續使用意圖有直接影響力，而知覺易用性對於持續使用意圖雖無直接影響，卻可透過滿意度或知覺有用性間接影響持續使用意圖。經期不適症狀之嚴重度並不會影響APP持續使用意圖。結果支持TAM適合於探討婦女APP持續使用意圖，強化婦女對於APP的知覺有用性，將可提升利用APP進行自我照護監測。

關鍵字

科技接受模式；知覺易用性；知覺有用性；滿意度；持續使用意圖

並列摘要

This study was aimed to understand the intention of dysmenorrhea women continued to use self-care monitoring mobile app (APP). Technology Acceptance Model (TAM) was used as the theoretical basis to explore the factors affecting dysmenorrhea women who intended to use self-care monitoring APP. The sample of this study is dysmenorrhea women who follow up in a Chinese medicine outpatient clinic. Self-care monitoring of APP was provided as an intervention for these women. Questionnaires were used to understand their response of APP, 135 questionnaires were collected. The data was analyzed with SPSS which included descriptive statics, t-test, one-way ANOVA, Pearson product-moment correlation, and SEM. The results indicates that: a positive reaction of APP use for the subjects, perceived ease of use, perceived usefulness and satisfaction, have an average score of four or more (out of five questionnaire, etc. Scale score). The findings support the Technology Acceptance Model, has direct impact on perceived usefulness, satisfaction, and perceived ease of use, Perceived usefulness and satisfaction with the intention of continuing to use a direct influence, it has an indirect effect through satisfaction or perceived usefulness. The severity of menstrual discomfort and does not affect the intention to continue to use APP. The results support TAM is suitable to understand the intention to use APP for dysmenorrhea women. It can strengthen the usefulness of perceived of APP and enhance APP use of self-care monitoring.