求職者被雇主在 Facebook 審查對求職意願的影響

在數位時代中，社群媒體快速影響人們的日常。過去，在甄選過程中，雇主審查以求職者所提供的履歷為主，藉此來得知求職者的背景、能力及過去的經驗來判斷其求職者適不適合該職位；而今，社群媒體的出現，也為雇主審查增加了一個新的管道來了解求職者的興趣愛好以及真實的性格。但這樣的審查管道卻讓求職者感知到隱私侵犯以及程序不公，進而影響其求職意願。本研究探討當求職者受到雇主使用社群媒體的審查，及其求職者感知到隱私侵犯和程序不公對於求職者求職意願的影響。其研究對象為「在半年內有被招募或挖角經驗的求職者，並且平時有使用 Facebook 的習慣。」以電子問卷進行回收，有效回收為 132 份。本研究透過分析結果發現：(一)「求職者感知到隱私侵犯」與「求職者感知到程序公平」有負向相關。(二)「求職者感知到程序公平」在「求職者感知到隱私侵犯」和「求職者的求職意願」之間扮演部分中介的角色(三)組織吸引力在「求職者感知到隱私侵犯」與「求職者的求職意願」之間不具有調節效果(四)組織吸引力在「求職者感知到程序公平」與「求職者的求職意願」之間不具有調節效果。根據分析結果，本研究進一步探討研究意涵、研究限制與發現。

關鍵字

雇主監控；社群媒體；知覺隱私侵犯；知覺程序公平；求職者求職意願

並列摘要

Social networking site is a rapidly growing aspect of everyday life in the digital era. In tradition, pre-employment screening were conducted in basis of resume provided from candidates. Since the sue of social networking sites gained popularity rapidly, employers begin to screen the candidate’s Facebook information for making hiring decision because they desire more information outside from the resume or application forms such as their habits and real personality. Consequently, privacy concerns arise when job seekers become the target of being monitored and screened by potential employers. Furthermore, procedure justice of personnel selection became an issue when employers use non-work related information posted on Facebook to make hiring decisions. Thereby, it may influences to the intention of job pursuit. This study attempts to shed light on the issue of examining how job seekers perceive an employer’s use of Facebook screening, including their perception of privacy violation and procedural injustice, and therefore how this employer practice affects seekers’ job pursuit intention. The survey result from 132 passive job seekers who use Facebook in their daily life. The result indicated that the perception of procedural justice partially mediated the relationship between perceived privacy violation and job pursuit intention. Although organization attractiveness was associated with job pursuit intention, it did not have significant moderating effect in this study. The limitations and implications of the findings for practice and research are discussed in this thesis.