以混合式多準則決策分析模式與結構方程模型探討半導體公司智慧資本對於提升組織績效之影響

Deriving Impacts of Intellectual Capital on Organizational Performance for Improving Semiconductor Firms by a Hybrid MCDM Model with the PLS-SEM Method

李馨月(Li Hsin-Yueh)

指導教授 ： 黃啟祐

國立臺灣師範大學/科技與工程學院/工業教育學系/碩士(2019年)

https://doi.org/10.6345/NTNU201901156

摘要

智慧財產權為知識經濟最重要之生產要素，對高科技產業而言，其重要性更是不可言喻。全球半導體產業蓬勃發展，成為促成主要工業國家與台灣、韓國等亞洲新興經濟體發展之主要動能。過去，雖然有部份學者嘗試探討智慧資本對於組織績效之影響，唯少有學者由全球半導體領導廠商的角度，訂定理論模式，分析相關議題。因此，本研究擬導入基於網路決策實驗室分析法(Decision Making Trial and Evaluation Laboratory, DEMATEL)之分析網路流程(DEMATEL based Analytic Network Process, DANP)，整合修正式VIKOR法(D-DANP-mV，DEMATEL-based Analytic Network Process with modified VIKOR model)，建構影響關係圖，除了由智財權角度，評估廠商之營運績效外，並進而以偏最小平方法之結構方程模式驗證影響關係圖之顯著性。本研究將以我國半導體業公開發行廠商為對象，敬邀國內專家學者實證本分析架構之可行性。分析結果表明，經由專家意見透過決策實驗室分析法歸納出智慧資本裡的人力資本因素對於組織績效的影響程度較大；進而透過結構方程模型驗證假說來驗証半導體產業中的智慧資本之人力資本因素與關係資本因素相關連性較甚為緊密。本研究實驗結果得知在半導體產業中智慧資本的人力資本因素，組織的員工知識、內部教育訓練等能有效提升組織的績效。其所定義之理論架構與分析模式除可做為企業訂定營運策略或投資之依據之外，亦可作為未來分析其他科技業智財權對營運績效影響與改善之用。

關鍵字

偏最小平方結構方程模型 ； 智慧資本 ； 經營績效 ； 半導體

並列摘要

Intellectual property rights are the most important production factors of the knowledge economy. For high-tech industries, their importance is even more inexplicable. The global semiconductor industry is booming and has become the main driving force for the development of major industrial countries and emerging economies in Asia such as Taiwan and South Korea. In the past, although some scholars tried to explore the impact of intellectual capital on organizational performance, few scholars defined theoretical models and analyze related issues from the perspective of global semiconductor leaders. Therefore, this study intends to introduce the Decision Making Trial and Evaluation Laboratory (DEMATEL) based Analytic Network Process (DANP) and construct the influence diagram. Further, the theoretic framework will also be confirmed by using the partial least square structural equation modelling (PLS-SEM). This study will invite Taiwanese experts and employees of semiconductor related firms to join the investigations and verify the feasibilities of the analytic framework. The analysis results demonstrate that based on experts’ opinions, the human capital factor has the greatest impacts on organizational performance. Further, based on the analytic results of PLS-SEM, human capital factor of intellectual capital, high level expertise of employees, and successful training programs can effectively improve the performance of the organization.
The theoretical framework and analysis model being defined can be used as a basis for strategy definitions. Both framework and analytic model can also be used as a basis for analyzing other high technology industries in the future.

並列關鍵字

DANP-mv ； PLS-SEM ； Intellectual Capital ； Business Performance ； Semiconductor

參考文獻

Albers, S. (2010). PLS and success factor studies in marketing Handbook of partial least squares (pp. 409-425): Springer.

Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the academy of marketing science, 16(1), 74-94.

Barathi Kamath, G. (2007). The intellectual capital performance of the Indian banking sector. Journal of intellectual capital, 8(1), 96-123.

Boedker, C., Mouritsen, J., & Guthrie, J. (2008). Enhanced business reporting: international trends and possible policy directions. Journal of human resource costing & accounting, 12(1), 14-25.

Bontis, N. (1998). Intellectual capital: an exploratory study that develops measures and models. Management decision, 36(2), 63-76.