高科技研發人員創造力與訓練發展-課程發展與成效分析

隨著科技日新月異，科技產業正以跳躍式成長前進，在一波一波的科技軍備競賽中不斷創新與迭代更新。企業創造力攸關於組織是否能繼續在銷售市場上生存與發展。企業的核心競爭力仰賴於員工的創新與創造力，爲顧客提供差異化的服務、產品或新應用，取得差異化競爭優勢才能取得新商機。企業該如何進行變革與持續創新，再創產業另一事業高峰，找出下一個具有競爭力產品，是研究者服務公司當前的挑戰。本研究目的在於探討高科技產業如何在技術快速迭代更新下，如何讓研發同仁能持續保有技術創新能力。因此設計提升創造力課程，採用以認知、情意及技能三大領域為主要課程架構，並設定教學目標以確保課程設計能環環相扣達到課程目的。同時採用「創意發展個人特質因素量表」為評量工具，試圖了解參與訓練學員的創造力高低與個人特質之關聯性，以及訪談資深學員，了解組織對課程的期待與對提升創造力的看法與建議。本研究結果發現，創造力訓練課程設計必需考量組織對課程需求目的及了解學員特性，才能達到課程目的與效果。此外，課程設計與實施雖然有正向回饋，但有高階主管支持與政策配套措施，才是課程成功的第一步。透過量表數據分析得知，創造力高低與個人學歷高低無明顯關連性，與個人特質有關。此外，學員反應，公司設研發同仁有效的培訓機制，需有邏輯性的課程設計架構，利用各種不同教學策略與手法，不斷去化學員慣性思維，再提供合宜課程內容才能讓學員容易記憶與使用。本研究的研究發現與結論，可提供給高科技公司的管理階層及訓練部門參考，在設計提升創造力課程，課程設計可以認知、情意與技能為主架構，同時課程資源與組織政策有完整配套措施，方可為組織做出貢獻。關鍵詞: 核心競爭力、創造力、創新能力、個人特質

關鍵字

核心競爭力；創造力；創新能力；個人特質

並列摘要

With the rapid development of science and technology, the technology industry is growing by leaps and bounds, constantly innovating and iteratively updating in the wave of the scientific and technological arms race. Creativity is about whether an organization can continue to survive and thrive in the sales market. The core competitiveness of an enterprise depends on the innovation and creativity of its employees to provide customers with differentiated services, products, or new applications, and to obtain differentiated competitive advantages in order to obtain new business opportunities. How should enterprises carry out reform and continuous innovation, create another career peak in the industry, and find the next competitive product is the current challenge for researcher service companies. The purpose of this research is to explore how the high-tech industry can keep the R&D colleagues continuously maintaining the technological innovation ability under the rapid iterative update of technology. Therefore, the design of the curriculum to enhance creativity adopts the three major areas of Cognition, Affection, and Skills as the main curriculum structure, and sets the teaching objectives to ensure that the curriculum design can be linked to achieving the purpose of the curriculum. At the same time, the "Creative Development Personal Trait Factor Scale" was used as an evaluation tool to try to understand the correlation between the creativity of the trainees and their personal characteristics, and to interview senior trainees to understand the organization's expectations for the course and their views on enhancing creativity. The results of this study found that the design of creativity training courses must consider the needs of the organization and the characteristics of trainees to achieve the course's purpose and effect. In addition, although there is positive feedback on the course design and implementation, the support of senior managers is the first step to the success of the course. Through the data analysis of the scale, it is known that there is no significant correlation between creativity and personal education, and the elderly have a comparative advantage in creativity. Participate in trainees' feedback and develop an effective training mechanism for colleagues. It requires a logical course design structure, using a variety of teaching strategies and techniques to constantly eliminate trainees' inertial thinking, and then providing appropriate course content to make it easy for trainees to remember and use. The research findings and conclusions of this study can be used as a reference for the management and training departments of high-tech companies. When designing courses to enhance creativity, the curriculum design can be based on Cognition, Affection, and Skills, and the curriculum resources and organizational policies are coherent, and contribute to the organization. Keyword： Core Competitiveness, Creativity, Innovation Ability, Personal Characteristics