政策終結之研究-以精省案為例

The Research of Policy Termination: The Case Study of Downsizing the Taiwan Provincial Government.

劉學成(Syue-Cheng Liu)

指導教授 ： 翁興利

國立臺北大學/公共事務學院/公共行政暨政策學系/碩士(2007年)

摘要

至新公共管理興起之後，基於經濟效率觀點，政府面對已失去或逐漸失去效率的政策和組織，經常採取終結之道，使終結研究越顯重要。終結研究至今已累積相當數量，過去文獻探討終結現象多是以質化研究方法進行，並從終結理由、終結成敗因素、終結採取策略切入，但各概念之間關係含糊不清。本研究目的是透過量化研究方法和問卷調查結果配合各變項予以數據化，嘗試建構一模型架構，藉以釐清相關概念之間關係，並找出決定終結成功與否的關鍵因素。

因此本研究以精省為個案，並從Kirkpatrick所建構出模式為基礎，探討終結理由、終結成敗因素、和終結所採取策略之間關係。此外本研究另於終結採取策略構面加入員工安排因素，試探其對於終結採取策略能產生多少影響，並作為未來主政者進行終結時參考之依據，以減緩基層人員之反抗情緒，有利於終結者和反對者之間雙贏局面。

本研究發現具體終結策略的要點為：一、掌握社會情勢策略，取決於終結限制因素，二、發展行動者動機策略，取決於政治環境和組織特性，三、運用員工安排策略，關鍵在於經濟理由和組織特性。最後並提出實務建議，希望能做為未來政府改造工作之參考依據。

關鍵字

政策終結 ； 精省 ； 政府再造

並列摘要

After the rise of the New Public Management, governments often adopt termination to terminate the inefficient policies and organizations in order to maintain the efficiency. Thus, study of termination is increasingly important. There are many cases of policy termination, and qualitative approach is used in most of the researches. However, through qualitative approach, the relationship among the reason, the factor and the strategy of termination is obscure. Therefore, the main purpose of this thesis is to build a model to clarify the relationship among these three concepts of termination by using quantitative approach.

The downsizing the Taiwan provincial government gives us good examples as a case study of policy termination. Based on the Kirkpatrick’s model, we constructed a new model that explains the relationships among the reasons, the factors and the strategy of policy termination. In addition, we add the employee arrange strategy in the strategy aspect of termination to the model and find out how does it affect policy termination. Hence, this thesis could be the reference for the terminator and antagonist (the people that were influenced by the policy termination) to form a win-win game.

As a result, reasons and factors of termination are the key point toward different strategy of termination. The findings are as follow: First, terminating-constraint factor affects social-condition strategy significantly. Second, political-circumstance factor and inherent-characteristic factor have a great impact on actor-motivation strategy. Third, economic reasons and inherent-characteristic factor have significantly influence on employee-arrange strategy. We hope that this thesis may served government reengineering in the future.

並列關鍵字

policy termination ； downsizing of the Taiwan provincial government ； government reengineering

參考文獻

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