知識創新模式與團隊互動模式對知識創新績效之影響：以知識創新流程為中介變數

The impact of knowledge creation mode and team creation networking mode on knowledge creation performance：the model mediating effect of SECI

蔡孟霖(Mon-Lin Tsai)

指導教授 ： 高淑珍

崑山科技大學/資訊科技學院/資訊管理研究所/碩士(2012年)

摘要

隨著知識經濟時代的來臨，知識已被視為一種策略性的資產，企業的競爭力不單是以資金與人力為主，更要透過知識來提升創新能力，所以如何有效地創造知識與提升企業價值，已是企業在這個快速變動的環境之下，確保競爭優勢的關鍵因素。本研究主要是探討企業在實施知識創新的過程中，透過不同的知識創新模式與團隊互動模式，是否會對知識創新的績效造成影響，並以知識創新流程為中介變數，以了解在知識創新的行為中知識創新流程是否扮演著重要的角色。
本研究經由研究結果得知，知識創新模式會對知識創新績效造成影響；團隊互動模式也會對知識創新績效造成影響；另外在中介方面也可得知知識創新流程在知識創新模式和團隊互動模式上對知識創新績效造成中介影響。本研究希望此研究結果能協助知識創新的企業於未來可以擬定最適當的知識創新策略，並以最有效率的方式進行後續的知識創造活動，以提昇企業整體的創新績效。

關鍵字

知識創新模式 ； 團隊互動網絡 ； 創新績效 ； 知識創造流程

並列摘要

With the advent of knowledge economy, knowledge has been regarded as one of the most important strategic resources. The business competition can be enhanced depending not only on the capital and humane resource, but on the knowledge that can help on creation improvement. Therefore, how to effectively create knowledge and enhance business value is one of the crucial factors to maintain advantageous competition. The research thesis conducts an empirical study that discloses the relationships between knowledge creation mode and knowledge creation performance, as well as the team interactive networking mode and knowledge creation performance. The research thesis also examines the mediating role of knowledge creation process (socialization, externalization, combination, internalization, SECI) on the above mentioned relationships. Research findings indicate that (1) goal-driven creation mode is positively related to the knowledge creation performance; (2) periphery networking mode is positively related to the knowledge creation performance; (3) in the whole process of knowledge creation, the SECI model also posses the mediating effect on the relationship of creation model, networking model and knowledge creation performance.

並列關鍵字

Knowledge creation mode ； Team creation networking mode ； Knowledge creation process ； Knowledge creation performance

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