應用品質機能展開與設計結構矩陣於產品平台發展與評估

Applying QFD and DSM for Product Platform Development and Evaluation

鄭傳儒(Chuan-Ju Cheng)

指導教授 ： 高信培

國立中央大學/管理學院/工業管理研究所/碩士(2008年)

摘要

企業目前面臨顧客對於產品個人化的需求，迫使企業必須縮減交貨時間以及價格，同時仍然滿足基本需求。大量客製化以差異化與成本導向的策略，結合客製化及大量生產的特性，協助企業克服這些難題。
我們著眼在產品平台設計與發展階段。在方法上，首先利用品質機能展開（ QFD ），部署產品平台的工程需求與產品規格。接著採用設計結構矩陣（ DSM ）規劃產品架構並安排設計活動流程。最後將設計活動及零組件的資訊回饋到QFD之中，協助評估產品平台的重要特性。
本篇論文旨在提出以整合QFD 與DSM 的架構，支援大量客製化產品的設計規劃，發展及評估產品平台與產品家族，以增進產品開發的效率。

關鍵字

品質機能展開 ； 設計結構矩陣 ； 產品平台設計 ； 產品家族設計 ； 大量客製化 ； 早期產品特性評估

並列摘要

Industries today are being forced to react to the growing individualization of demand. In this kind of situation, it is critical to decrease the price and the delivery time, whereas basic requirements still have to be guaranteed. Mass customization meets this challenge by striving for both differentiation and cost leadership.
Our focus is on the design and development phase. At first, we will deploy and evaluate specifications and engineering requirements of product platforms by using Quality Function Deployment (QFD). Subsequently, we adopted the Design Structure Matrix (DSM) to develop product architectures and design activities. Lastly, the product properties are evaluated according to the information obtained from the preceding procedures.
In this thesis, we elaborate a framework which integrates advanced QFD with DSM to support product design planning within the strategy of mass customization.

並列關鍵字

Early Evaluation of Product Properties ； Quality Function Deployment ； Product Family Design ； Product Platform Design ； Mass Customization ； Design Structure Matrix

參考文獻

Akao, Y., 1990, QFD – Quality Function Deployment,: Productivity Press, Cambridge, MA.

Akgunduz, A., Zetu, D., Banerjee, P., and Liang, D., 2002, “Evaluation of sub-component alternatives in product design processes,” Robotics and Computer Integrated Manufacturing, Vol. 18, pp. 69-81.

Baldwin, C. Y., and Clark, K. B., 2000, Design Rules: Volume 1. The Power of Modularity, MIT Press, Cambridge, MA.

Bernard, R., 1999, Early Evaluation of Product Properties within the Integrated Product Development, Shaker, Aachen.

Browning, T. R., 2001, “Applying the Design Structure Matrix to System Decomposition and Integration Problems: A Review and New Directions”, IEEE Transactions on Engineering Management, Vol. 48, pp. 292-306.