籌備處SAP系統快速導入方法之個案研究-以跨國F集團為例

A Case Study of Fast-Implementation of SAP System in the Preparatory Office of a Multinational Conglomerate Company F

潘秋港(Chiu-kang PAN)

指導教授 ： 何靖遠

國立中央大學/管理學院/資訊管理學系碩士在職專班/碩士(2014年)

摘要

跨國的大型集團，處在全球多變的政治與經濟環境中，競爭的形式是非常之嚴峻。進行全球化的供應鏈佈局時，誰能搶得先機，誰就具有商機！因此將資訊策略內化成為集團競爭策略的一部分，運用資訊技術帶來的優勢，進而形成集團的競爭力，是成為全球百大企業不可或缺的條件之一。以F集團為例，在全球成立一間新的公司，投資的資金常常在數十億甚至到數百億台幣之間。對於公司籌備期間的管理，包含預算的管理、工程的管理、資金運用的管理、人事的管理、稅務的管理，要如何管理得好，使其產生最大的效益。本研究以個案研究法，藉由作者實際參與F集團在日本一家合資公司的籌備處系統導入專案，詳細描述與探討處於籌備期的公司，需要的是怎樣的資訊系統？如何滿足籌備處日常作業的需求？以及如何於短時間內完成系統的建置？將這些資料有效轉化為決策的資訊。
本研究歸納出籌備處系統的應用時機：有合資夥伴時、具高透明度財報需求時、需要管理大量資金時。導入的方法則是，藉由集團私有雲之雲端運算服務，與調整SAP AG的快速導入方法論，大幅縮短成兩個半月的系統上線時間。同時產生的整體效益符合集團整體資訊策略、達到良好的預算控管、採購行為透明化與籌備處系統模組化。在全球化快速競爭的現代，企業要能永續經營是一大挑戰，唯有將資訊策略與集團策略協調一致，方能以最快的速度因應環境之變化。本研究提供了一個快速導入的思維方向與實際案例，用來面對多變的環境並能在集團環境中快速部屬。其中的管理意涵與實務建議，對於集團資訊部門與資訊管理顧問公司極具參考價值。

關鍵字

籌備處系統 ； SAP系統快速導入 ； 專案管理 ； 雲端運算

並列摘要

The competition among multi-national conglomerates is extremely severe due to the fast-changing political and economic environment in the world. When it comes to global supply chain arrangements, those who can take the first initiative had the pre-emptive opportunity. Therefore, building up the enterprise’s competitiveness through internalizing its information strategy and capitalizing the advantage of information technology is essential to make the enterprise one of The Global 100. Take conglomerate company F as an example. The capital used to setting up a new overseas company usually reaches up to tens of billions New Taiwan Dollars. How to successfully manage different projects, including budgeting, engineering, funding, personnel, and tax operations, during the preparation period to produce synergy is very important. Adopting the case study methodology, the author served as the project manager of the SAP system implementation project for the Preparatory Office of a joint venture company between Company F and a Japanese company. This study is to address the following questions: (1) what kind of information system is needed for a company during its preparation period; (2) how does that system meet daily operation requirements; (3) how to implement that system in a short period of time; and (4) how to use the information for decision making.
This case study concluded the justification of an information system for a preparatory office: (1) when a joint venture partner exists; (2) when high financial statements transparency is needed; and (3) when huge amount of funding is involved. By using Company F’s private cloud computing solutions, together with adjusting SAP AG’s ASAP methodology for Implementation, the time of implementation was shortened significantly to two and one-half months. Meanwhile, the resulting benefits also met Company F’s overall strategy of information technology, achieved good budget control, made procurement process transparent, and modularized system of Preparatory Office. Sustainable operation is a major challenge for enterprises in a fast and competitive global environment nowadays. The only way to react to the change of the world in the shortest time is to align information technology strategies with company’s business strategies. This study provides a direction of thinking and a successful case for accelerated system implementation to help Company F face continuous changing environment and deploy systems rapidly. The managerial implications and practical suggestions provide great value for IT departments of enterprises and IT consulting companies.

並列關鍵字

System in the Preparatory Office ； SAP ASAP Methodology for Implementation ； Project Management ； Cloud Computing

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