職業安全衛生知識管理

Occupational Safety and Health Knowledge Management

顏瓊葦(Chiung-wei Yen)

指導教授 ： 于樹偉

國立中央大學/工學院/環境工程研究所/碩士(2012年)

摘要

網際網路造成資訊快速流傳和加速全球化的腳步，快速且準確的獲得有用的資訊，將資訊轉換成知識並儲存於事業單位內成為重要的議題，知識管理開始受到事業單位的重視。以往事業單位發展知識管理目的在於增進競爭力、滿足顧客需求與降低生產成本，較少考慮勞工安全衛生管理的應用。
OHSAS 18001要求職業安全衛生管理系統文件化，為確保職安衛管理系統有效的運作，事業單位應建立並維持適當的文件化，但許多事業單位所建立的文件只是資料的彙整，無法轉換成知識，發揮更大的功能，造成安全衛生管理運作不佳。有鑑於此，本研究參酌知識管理基本原則，試圖建立安全衛生知識管理模式，辨識有效執行安全衛生管理所需知識物件，界定安全衛生知識管理與知識物件定義，目的是將知識管理延伸至職業安全衛生管理，並將設計的知識管理與OHSAS 18001整合，提出安全衛生知識管理執行方法與建立安全衛生知識管理績效指標，協助辨識知識管理對OHSAS 18001執行成效，期望能協助事業單位提升職業安全衛生系統運作成效。

關鍵字

安全衛生知識管理 ； 知識物件 ； 績效指標 ； 職業安全衛生管理系統 ； 知識管理

並列摘要

Knowledge has been viewed as critical organizational assets in today’s highly competitive global market. Knowledge is normally stored in the individual brain or encoded in organizational processes and documents. Knowledge is the result of learning which provides an organization’s sustainable competitive advantage. For knowledge to be valuable it must be managed through the processes of acquiring, selecting, internalizing, externalizing and generating. Knowledge management enhances and ensures an organization’s sustainability.
This research attempts to extend the fundamental principles of knowledge management to occupational health and safety management. The rationale is that OHSAS 18001, the globally accepted occupational health and safety management system standard, requires organizations to establish, document, implement, maintain and continually improve relevant processes or procedures to carry out the critical activities of risk management. In addition, formal training programs must be implemented to enhance employees’ and contractors’ competence in controlling and awareness of occupational health and safety risks. The training requirements emphasize the criticality of organizational learning similar to those of knowledge management.
This thesis treats all OHSAS 18001 required processes and procedures and the outputs of these as knowledge objects. A knowledge object generating process and the subsequent management of the objects are proposed. It is hoped that effective implementation of OHSAS 18001 can be achieved with the parallel knowledge management system.

並列關鍵字

Knowledge objects ； Knowledge management ； Occupational health and safety knowledge managem

參考文獻

1.Wiig K. M., Knowledge Management: Where Did It Come From and Where Will It Go?, Expert Systems With Applications, Vol. 13, No. I, pp. 1-14, 1997.

2.Prusak L., Where did knowledge management come from?, IBM systems journal, Vol. 40, No.4, 2001.

4.劉大銘，以知識管理為基礎建構中小型船廠研發設計知識社群系統之研究，國立成功大學造船及船舶機械工程研究所碩士論文，2002年

5.Yu S. W., Application of knowledge management principles in occupational health and safety management, Center for Environmental, Safety and Health Technology Development, Hsinchu, Taiwan, 2002.

6.A Guide to Measuring Health and Safety Performance, Health and Safety Executive, 2001.