2. Jones, J. M. (2003). Show your real face: A fan study of the UK Big Brother transmissions (2000, 2001, 2002). Investigating the boundaries between notions of consumers and producers of factual television. New Media and Society, 5(3), 400-421.
In, S. M. (2012). 探討在RFM分析與協作性過濾架構下之顧客關係管理策略-以電子商務為例 [master's thesis, National Taiwan University]. Airiti Library. https://doi.org/10.6342/NTU.2012.00874