宗教團體投入社區照顧關懷據點資源運作之研究

A study on the resource operations of religious groups in community care stations

李庭志(Ting-Chih Li)

指導教授 ： 何華欽

國立屏東科技大學/人文暨社會科學院/社會工作系/碩士(2008年)

https://doi.org/10.6346/NPUST.2008.00209

摘要

內政部從2005年推動「建立社區照顧關懷據實施計畫」以來，各縣市已建立起社區照顧關懷據點的服務網絡，並結合長期照顧管理中心的資源，來落實由在地人來服務當地社區的精神。透過各種社區組織的投入，也讓社區照顧關懷據點充滿多元化的色彩。
屏東縣在推動計畫的過程中，特別以「宗教福利社區化」作為社區照顧服務的特色，藉由宗教團體豊富的資源與社區來作結合。而本研究即針對屏東縣宗教團體投入社區照顧關懷據點的運作特色，以個案研究方式進行，透過深入訪談、蒐集次級資料的方式，欲瞭解朝林宮社區照顧關懷據點的資源運作過程。本研究的目的如下：
一、探討朝林宮社區照顧關懷據點的服務特色與發展。
二、瞭解朝林宮社區照顧關懷據點的資源動員、連結、整合的過程。
三、以朝林宮投入社區照顧關懷據點資源運作經驗，提出對政策、實務層面討論與建議。
本研究發現朝林宮關懷據點資源運作有如下特色：1.志工人力動員足夠，專業管理與訓練不足；2.宗教的善慈性佳，財務資源足夠，但專業化不足；3.以廟宇場所提供服務可近性高；4.以宗教團體設立關懷據點，能減少政治對立。此外，在受服務者的滿意度方面，對於服務人員的態度為最高，但是在專業活動辦理上是較偏低的。
基於宗教團體運作的特色，本文提出在政策推動上建議如下：
(一)宗教團體應強化對服務人力的管理與訓練；
(二)宗教團體應積極結合專業服務的資源網絡，增加動員力；
(三)政府在宗教團體設立關懷據點時，應增加對董事會介入輔導，讓服務運作成果更能發揮。

關鍵字

社區照顧 ； 宗教團體 ； 資源運作

並列摘要

After community care station plan was promoted from the Ministry of the Interior in 2005 ,many counties in Taiwan build the network of community care station ,and combine the LTC Resource Center to fulfill the spirit that the goal of local person services in their local community. It makes the station diversified by the participation of all kind of community organizations.
In the process of promoting the plan ,especially, Pingtung county adapted ‘Religion-oriented Welfare Service in Community’, which combine community with religion groups that own abundant resources. To understand what the operating characteristics of religion groups in the plan is, this study adapted case study and secondary data analyze to realize the process of resource operation. The purpose of this study are:
1.To explore the characteristics and development of the Chao Lin temple community care station.
2.To understand the process of resource mobilizating、connecting and integrating of the Chao Lin temple community care station.
3.To make some concrete suggestions basing on the result of the research from the experiences of the Chao Lin temple community care station.
According to the presentation of the result, researcher found the characteristics of the Chao Lin temple community care station as follows: (1) many volunteers, but few group cohesion, (2) charity and resources abundantly ,but specialization is not enough, (3) staffs have motive to service, but organization structure is not build completely, and (4) network connecting is extensive, but mobilization is not enough. Otherwise, about the client satisfaction, the attitude of staff is the highest score, and holding professional activities is lowest scores.
The research makes these suggestions as follows:
(1) Enhancing human management and training of religion group,
(2) Religion group should more positive to build professional service resource network to enhancing the resource mobilization.
(3) Government officer should negotiate with board of religion group before they build a care station in community to bring the outcome into full play.

並列關鍵字

community care ； religion group ； resource operation

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