聽覺機能障礙者之職場友誼與工作適應

本研究旨在探討聽覺機能障礙者之職場友誼與工作適應及兩者之關係。為達研究目的，本研究先蒐集與整理相關文獻，從而建立研究架構與問卷內容，再採用問卷調查法，蒐集資料並加以統計分析。本研究問卷共分為三部分，包含基本資料、職場友誼量表及工作適應量表，本研究以高雄地區之聽覺機能障礙工作者為研究對象。本研究共回收 124 份問卷，有效回收率為 96.9 ％。本研究採用描述性統計、t 檢定、單因子變異數分析、逐步多元迴歸分析等統計方法，加以分析資料，並提出結論與建議。本研究的結果如下：一、聽覺機能障礙工作者具正向之職場友誼。二、聽覺機能障礙工作者之工作適應普遍良好。三、不同背景變項之聽覺機能障礙工作者之職場友誼無差異存在。四、不同背景變項之聽覺機能障礙工作者之工作適應除了不同性別與薪資高低有顯著差異之外，其餘則無顯著差異。五、職場友誼之「友誼機會性」、「友誼普遍性」兩個面向對於工作適應具有正向預測效果。

關鍵字

聽覺機能障礙者；職場友誼；工作適應

並列摘要

This study aims to explore work friendship and work adaptation of the hearing impaireds at workplace. To achieve research purposes, literature review is conducted first to establish research framework, and then a questionnaire is designed. Data were analyzed after questionnaire survey was conducted. The questionnaire includes 3 parts, in cluding basic data, work friendship satisfaction scale and work adaptation scale. The subjects are the hearing impaireds who work in Kaohsiung area. A total of 124 questionnaires were returned, with a valid return rate of 96.9 %. The data were analyzed with descriptive statistics, t test, one-way ANOVA, and multiple stepwise regression analysis. Based on the results, conclusions and suggestions are proposed. The findings are as follows: 1.The hearing impaired workers have positive workplace friendship. 2. The hearing impaired workers’ have good work adaptation. 3.There is no difference among hearing impaired workers’ workplace friendship with different backgrounds. 4.Besides the difference of gender and salary, there are no difference among the hearing impaired workers’ work adaptation different backgrounds. 5."Friendship opportunity" and "friendship university" in workplace friendship have positive effects on work adaptation of the hearing impaired workers.