- 學位論文
有機專賣店多溫層物流中心之配送模式評選-以里仁股份有限公司為例
Multi-Temperature Delivery Mode Selection of Organic Specialty Stores – A Case Study of Lee-Zen Company
摘要
隨著消費者對於健康意識的抬頭，有機商品逐漸受到關注。有機專賣店中販售之商品涵蓋多種溫層，因產業是在成長階段，貨量屬於中小型業者規模，故可能面臨到目前正在運作的物流系統對於未來的貨量成長情況下是否仍然保有效益的問題。本研究以里仁股份有限公司為例，提出一套評估的程序進行個案公司多溫層的配送系統方案的評估。藉由分析與計算實際資料後，個案公司在雙溫層的考量下建議維持現況使用低溫車進行共配，但若考量到商品溫度的品質維持與相關法規上，則建議可使用三溫層的運作方式，在三溫層的成本使用低溫車進行共配與使用常溫車配送常溫商品、低溫車配送冷藏/凍商品方式相當接近。透過敏感度分析實驗發現：(1)當每日需處理的貨量成長90%後，雙溫層的運作仍可維持使用低溫車共配，而三溫層則建議採用常溫車搭配低溫車的分溫層配送；(2)貨量降低50%後，雙溫層與三溫層皆建議採用低溫車共配；(3)當常溫比例極高，低溫比例較低時，使用常溫車搭配蓄冷箱是較符合成本效益的配送方式；(4)在三溫層運作中，固定常溫與低溫比例為0.3:0.7（冷藏：冷凍為0.6:0.1）時原先表現較佳的低溫車共配模式之成本，隨著冷凍商品的比例增加而上升，此時建議採用常溫車搭配低溫車進行分溫層配送較具成本效益。本研究之實驗結果可提供給不同營運規模的業者作為參考，另外針對評估問題所提出之成本模式，透過不同參數的調整或結合其他成本參數後，亦可作為評估其他問題（如：新設立物流中心）之依據。
並列摘要
The organic merchandise is gradually concerned and favored along with consumers’ health awareness. The organic retailing industry is still in small-to-medium scale while keep growing. The problem is whether the current delivery system still effective in the growing market. This research proposes an evaluation framework to suggest a proper multi-temperature delivery mode and use Lee Zen company as case. By processing the evaluation of real data, it recommends case company maintain using cryogenic vehicle to co-delivery different temperature merchandise. Taking into consideration the quality of merchandise temperature maintain with the relevant laws, we suggest take the mode of operation of three levels temperature-controlled, using normal temperature vehicle in coordination with cryogenic vehicle to delivery multi-temperature merchandise, the cost is very close to current mode in case company. Besides, sensitivity analysis experiments find: (1) Two and three levels temperature-controlled operating mode respectively take cryogenic vehicle co-delivery and normal temperature vehicle in coordination with cryogenic vehicle to delivery multi-temperature merchandise when the daily volume growth of 90%. (2) Volume reduced by 50%, levels temperature-controlled operating mode are recommended for use cryogenic vehicle to co-delivery. (3) Take vehicle with multi-temperature refrigerated container as delivery mode is more cost-effective when a high proportion of normal temperature. (4) In three levels temperature-controlled operating, along with freeze merchandise proportion rising, using normal temperature vehicle in coordination with cryogenic vehicle as delivery mode is more cost-effective. The results may provide different operation scale of the industry as a reference, additionally, to be as a basis for the assessment of other issues (ex: the newly established distribution center), just adjust or in combination new parameters with parameters of the cost model.