Determinant factors of job satisfaction—an empirical study on staff of District 2 tax department, Ho Chi Minh City

Determinant factors of job satisfaction—an empirical study on staff of District 2 tax department, Ho Chi Minh City

Van Bao Ho(Van Bao Ho)

指導教授 ： 楊文惠

共同指導教授 ： Ho Sy Tan(Ho Sy Tan)

義守大學/管理學院/企業管理學系/碩士(2015年)

https://doi.org/10.6343/ISU.2015.00314

摘要

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關鍵字

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並列摘要

This thesis provides an comprehensive overview of the impact and the relationship between these factors, including Work Essence, Salary, Colleagues, Leadership, Training and Promoting Opportunities and Working Environment, and Job Satisfaction, which helps us explore and analyze the factors affecting the job satisfaction of public officers in District 2 Taxation Department- Ho Chi Minh City. The survey database encompasses 207 officers in the taxation department and this research’s findings will show how these factors affect relationships at work and job satisfaction of public servants in District 2 Taxation Department- Ho Chi Minh City.
In this thesis, statistical methods and analysis such as Cronbach alpha reliability coefficient, Exploratory Factor Analysis (EFA), Analysis Of Variance (ANOVA) and Linear Regression method, are applied to find out the effects derived from the mentioned relationships.

並列關鍵字

job satisfaction ； taxation department ； Ho Chi Minh City

參考文獻

Project of University education – Ministry of education and training (2000),

Bui, N.H & Nguyen, T.Q.L (2010), Quality management, Publishing house of

Hoang, T & Chu N.M.N (2008), “Analysing the research data with SPSS”, Hong

Duc publishing house

quality evaluation.