本研究旨在探討S公司不同背景之業務、店長及主任,在員工對於業績績效獎勵制度的瞭解程度下,探討其對於業績績效獎勵制度的滿意度、組織承諾、離職傾向及團隊合作精神等四個部分之差異情況。本文利用『業績獎勵制度滿意度與工作態度關係之研究-以通信S公司為例?調查問卷』作為主要研究之工具,於全省共4處辦公室發放問卷,有效樣本206份,將所蒐集的資料利用描述統計、單因子變異數分析後,研究結果整理如下: 一、 員工對於業績績效獎勵制度的瞭解程度越高,其對於業績績效獎勵制度的滿意度也會越高。 二、 員工對於業績績效獎勵制度滿意度愈高,其組織承諾也愈高。 三、 員工對於業績績效獎勵制度滿意度愈高,其離職傾向也愈低。 四、 員工對於業績績效獎勵制度滿意度愈高,其團隊合作精神也愈高。 研究者將研究發現歸納成結論,並依據研究結果分別對各課及主管及各處主管做後續研究者提出具體建議。 關鍵詞:業績績效獎勵制度的滿意度、組織承諾、離職傾向、團隊合作精神
The purpose of our research is to compare the S company employees form different levels on Performance Awards System Satisfaction, Organizational Commitment, Turnover Intention and Teamwork. Survey research is employed in this study, and the data collection is obtained from the four business premises. A total of 206 effective samples, we analyzed the data by descriptive statistics and One-way ANOVA. The research result point out that: 1. The high Performance Awards System Satisfaction is based on the employee’s level of understanding in Performance Awards System. 2. When the employees have high Performance Awards System Satisfaction, also have the strong influence on Turnover Intention. 3.When the employees have high Performance Awards System Satisfaction, also have the weak influence on Organizational Commitment. 4. When the employees have high Performance Awards System Satisfaction, also have the strong influence on Teamwork. The result of research to generalize the conclusions, according the result to provide the recommendation for different department managers. Keywords: Performance Awards System Satisfaction, Organizational Commitment, Turnover Intention, Teamwork.