手持式電子觸控產品的問卷調查研究

A Survey for the Hand-held touch Electronic product

陳星憲(Hsing-hsien Chen)

指導教授 ： 涂永祥老師

大同大學/設計學院/工業設計學系所/碩士(2012年)

摘要

摘要
具有顯示器的智慧型電子產品，過往對於文字與繪圖的輸入主要是依靠鍵盤與滑鼠，近幾年由於觸控螢幕技術的進步，觸控式輸入設備的電子產品應運而生；使用者不需事先熟讀大量的符號、位置或是文字的拆解方式，即能用手指或是電子筆進行資料的輸入，進行操作。
依照目的，針對56位受測者，以問卷調查的方式，了解電子筆與手指在操作手持式電子產品上的差異性因子，做為分析的依據。問卷分成使用者經驗、使用者操作困擾度、使用觸控筆操作困擾度、使用者操作滿意度以及基本資料，共五大部分。
經卡方檢定及t檢定分析結果說明，手持式觸控電子產品使用經驗，以3.2至3.8吋的智慧型手機，左手拿取產品並以右手食指進行操作；用手操作困擾度則以誤觸其它功能按鍵、字體被手指遮住、字體判斷錯誤、螢幕過小、手指髒汙以及需卸下手套等六項，顯著差異說明具有使用困擾影響。
使用觸控筆操作困擾度以電子產品上的收納位置以及觸控筆的長度共兩項，顯著差異說明具有使用困擾影響；操作滿意度則是手指滑動操作、手指觸壓操作、使用電子筆操作的滑順程度以及使用電子筆滑動操作共四項，藉由t檢定，明顯指出操作滿意。
關鍵字：觸控筆、電容式觸控、觸控介面、介面配置

關鍵字

觸控筆 ； 電容式觸控 ； 觸控介面 ； 介面配置

並列摘要

Abstract
In the past, smart electronic products had relied on the keyboard and mouse for inputting text and graphics. Due to the advancement of touch screen technology in recent years, electronic products such as touch input devices came into existence. There is no need for users to familiarize themselves with a large number of symbols, locations, or text dismantling methods in advance, but to operate by inputting data with a finger or electronic pen.
According to purpose and targeting the 56 subjects, the questionnaire was adopted to gain an insight into the factors that differentiated the electronic pen from the finger when operating handheld electronic products, which served as a reference in the analysis. The questionnaire was divided into five parts: user experience, user distress while operating, user distress while operating with a stylus, user operation satisfaction, and basic information.
Based on the descriptions of the chi-square test analysis results, as well as the handheld electronic product use experience, 3.2 and 3.8-inch smart phones were used. The product was held by the left hand and operated using the right index finger. Distress from operating by hand comes from six items, including: accidentally triggering other functional keys, text is covered by the finger, text reading errors, the screen is too small, the finger is dirty, and gloves need to be removed. Thus, the description of the significant differences indicates that the stress that arose from operating had an impact.
The stress from operating with a stylus consists of two items: the location of the electronic product and the length of the stylus. Thus, the description of the significant differences indicates that the stress that arose from operating had an impact. In terms of operation satisfaction, the four items of finger slide operation, finger touch operation, the smoothness of electronic pen operation, and electronic pen slide operation, as verified through the t-test, significantly indicated operation satisfaction.

Keywords; stylus, projected capacitive touch, touch interface, interface configuration.

並列關鍵字

stylus ； projected capacitive touch ； touch interface ； interface configuration

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