國人平均壽命延長,統計資料指出96年底65歲以上之老年人口約有234萬人,佔總人口10.2% (內政部統計處)。另外臺灣六十五歲的老人有85%患有一種或是一種以上的慢性病。顯示在醫療層面已從急性醫療轉變至需要長期觀察及照顧的慢性病。慢性病患最主要控制病情的方式,便是每天固定量測生理值,並予以紀錄。對於慢性病患來說,可以在家裡進行生理訊號的長期監測也因此變得十分重要,因此遠距照護的概念便應運而生。本研究之目的在探討遠距照護網路平台之使用者注重的需求以及希冀平台內容型式,並且調查國內平台使用現況,結合訪談使用過遠距照護網路平台個案管理師的看法與期望以了解其資訊需求。研究主要結果發現:個案管理師在資訊需求方面比較注重系統的穩固和可靠、系統所提供的資訊正確性、支援使用者的工作、並且覺得系統本身是容易使用的且愉快的。
The population data show that there are more then two million elders who are great then 65 years old and occupy 10.2% population until 2007 due to average living ages are longer. Another data show that 85% elders have one or more chronic diseases. These information means that requirement of medical care is changed from emergency care into long term care chronic diseases. The major method to control chronic diseases is to monitor biosignal data and to make record. It is important to monitor biosignals of a chronic patient at home, so the concept of telecare is grown. Goal of this study is to study the information requirement and desired content of users to use a telecare Internet platform with study current performance of tele-care Internet platforms at Taiwan and interview case managers who used telecare Internet platform. The results indicate:Case managers attention of the information requirement on system stable and reliable, system provided the information accuracy, supper user in work, and feel the system that is easy and pleasant to use.