Abstract The main purpose of this study was to explore the research on the reputation loss and borrowing model-the research used interactive experience marketing as a disturbance variable, used a self-made questionnaire as a measurement tool, and recovering 398 effective consumer questionnaires as a survey sample. Data analysis used statistical methods such as Percentage, Mean, Standard Deviation, Independent sample t test, Person correlation,Single factor variance (ANOVA), and Regression Analysis to test research hypotheses. The four specific conclusions of this study were explained as follows: 1. The loss of reputation had a positive relationship with the topic of borrowing. Second, the interactive experience had a positive relationship with the borrowing topic. 3. The interactive experience had a disturbing adjustment effect on the topic of reputation loss and borrowing. 4. Statistics of demographic variables had significant differences in reputation loss, borrowed topics, and interactive experience.