垃圾郵件立法規範之探討

隨著世界科技的不斷進步，人類的通訊方式不斷在改變，更隨著網際網路的迅速變遷，電子郵件不但已成為現代人生活不可或缺的工具外，也連帶使網際網路中的附屬商業(網路廣告)成為便捷、成本低廉的行銷利器。然而，未經收信者之同意而濫發商業電子廣告郵件，卻造成嚴重的垃圾電子郵件(俗稱Spam)氾濫之問題，並且引發許多爭議。濫發商業電子郵件問題所引發之爭議，其主要原因是因為Spam不請自來的寄送方式，不但大量佔據網路的傳輸空間、耗費網路資源，且使網路使用者、網路連線服務提供業者(ISP)及電子商務之發展帶來許多糾紛外，更重要的是，隨者網際網路的迅速發展，上網人口的增加，因而產生許多個人隱私權、個人資料保護受到侵害的問題。另由於行動裝置之普遍使用，導致濫發垃圾郵件之行為，目前正被大量地複製或移植到行動裝置上，成為垃圾簡訊，未來應考量其侵害程度，將其列入立法範疇，以使權利保障更為周延。本文以立法規範之角度探討，當行為人濫發商業電子郵件所衍生出之侵害，究屬言論自由抑或不當之侵權行為更甚者是否為犯罪之行為。在立法方面，建議能賦予人民檢舉之權力，行政機關課予行政罰之權力，行政與司法雙管齊下，對於輕微之侵害以行政程序之方式救濟，而較為嚴重之侵害則由立法規範進入司法體系進行訴訟，使人民之權利保障更為周延。

關鍵字

垃圾電子郵件；電子商務；垃圾簡訊；隱私權；言論自由；個人資料保護

並列摘要

With the continuous advancement of world technology, human communication methods are constantly changing, and with the rapid changes in the Internet, e-mail has not only become an indispensable tool for modern people’s lives, but also makes the Internet a subsidiary Commercial (online advertising) has become a convenient and low-cost marketing tool. However, spamming commercial e-mails without the recipient's consent has caused serious problems with the proliferation of spam e-mails (commonly known as Spam) and has caused many controversies. The main reason for the controversy caused by the issue of spam commercial e-mail is that Spam’s unsolicited delivery method not only occupies a large amount of network transmission space and consumes network resources, but also causes network users and network connections. The development of online service providers (ISP) and e-commerce has brought about many disputes. More importantly, with the rapid development of the Internet, the increase in the Internet population has resulted in many violations of personal privacy and personal data protection. problem. In addition, due to the widespread use of mobile devices, spam emails are being copied or transplanted to mobile devices in large numbers and become spam messages. In the future, the degree of infringement should be considered and be included in the legislative scope to protect rights The guarantee is more comprehensive. This article discuss from the perspective of legislative norms, whether the infringement derived from the abuse of commercial e-mails by the perpetrator is a crime of freedom of speech or improper infringement. In terms of legislation, it is suggested that the people should be given the power to inform the people, the power to impose administrative penalties on the administrative organs, the administration and the judiciary should be combined, and minor infringements should be remedied by administrative procedures, while the more serious infringements should be regulated by legislation and entered the judicial system Litigation makes the protection of people's rights more thorough.