某高科技公司研發人員工作壓力與心理健康之相關探討

A Study on Work Stress and Mental Health of Research and Development Staffs in a High-Tech Company

柯芝僑(kê chih chiao)

指導教授 ： 徐尚為

亞洲大學/健康學院/健康管理研究所/碩士(2007年)

摘要

本研究目的主要探討高科技公司研發人員的工作壓力與心理健康的相關性，並利用付出回饋失衡模式為工作壓力之評估工具、台灣人憂鬱症量表為心理健康之評估工具，以此比較其內在付出、外在付出、自尊回饋、金錢回饋、社會地位回饋及憂鬱傾向等五個身心構面各別之關聯。
本研究採橫斷式問卷調查研究法，研究對象為354 名臺灣某上市高科技產業之通訊設備大廠的研發人員。採自填式電子問卷方式收集資料，發放公司內之硬體及軟體研發部門所有人員，回收有效樣本數共計150 份，有效回收率達42.37%。
研究發現當工作投入程度越高對心理健康影響越大(β=0.325，p<0.01)；自我價值及職業上的聲望獲得越高對心理健康影響越小(β=-0.297，p<0.01)。有30.7 % 的研發人員呈現出憂鬱症狀態，甚至已有嚴重的憂鬱症狀，必須要進行專業機構或醫療單位協助。

關鍵字

工作壓力、付出回饋失衡模式、心理健康、憂鬱症、研發人員

並列摘要

The purpose of this study is to discuss the relationship between work stress and mental health of R&D personnel in high-tech companies. The effort-reward imbalance model was applied as the evaluation tool for work stress, and the Taiwanese Depression Scale was used for mental health evaluation. Respective correlation among five dimensions of body and mind, namely, intrinsic effort, extrinsic effort, self-esteem feedback, money feedback, social status feedback and depressive tendency was analyzed.
This study applied cross-sectional questionnaire survey, aiming 354 R&D personnel of a certain public high-tech telecommunication equipment supplier in Taiwan as subjects. Data were collected by self-reported electronic questionnaires distributed to all R&D’s software and hardware personnel. A total of 150 effective samples were collected with an effective collection rate of 42.37%.
This study found that the more the involvement in work is, the more the effect on mental health becomes (_=0.325, p<0.01); the more the reward on self-esteem and occupational reputation is, the less the effect on mental health becomes (_=-0.297, p<0.01). 30.7% R&D personnel showed the sign of depression, and some even had severe depressive symptoms that required assistance from professional organizations or medical institutes.

並列關鍵字

work stress, effort-reward imbalance model, mental health, depression, R&D personnel

參考文獻

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