- 學位論文
我國銀行業女性從業人員陞遷問題之研究—以合作金庫為例
The Analysis of Female Employees’ Promotion of Banking In Taiwan — A Case Study of Taiwan Cooperative Bank
摘要
本研究主要探究合作金庫女性從業人員因組織制度、個人、家庭或其他因素等，影響陞遷意願與發展的現象，為達此目的，深入瞭解受訪者的真正感受與想法，採用質性研究法中的個案訪談為蒐集資料，以半結構深度訪談的方法進行訪談，訪談的研究對象為合作金庫現職主管與人員五人，並加上其他民營銀行現職女性從業人員一人，共計為六人。將受訪者所陳述的心理感受和實務經驗撰寫成為逐字稿之後，經歸類、建立主題，並比較分析或擷取出受訪者直接陳述的話語或菁華部份，作為本研究提出論點之佐證，最後呈現出研究結果。 本研究經整理得出以下四個構面，一、制度文化，二、人力資源管理，三、個人家庭，四、社會刻板印象。希冀探討出民營化後合作金庫女性從業人員實際陞遷狀況的影響因素。基此本研究的分析與發現歸納出以下三點： 一、存在於制度設計的陞遷設限因素：上級長官的偏見、經辦授信業務大多考列甲等、考試與資績方式晉升。 二、制度設計的隱性危機，依上述晉升制度可能導致無實務經驗之襄理產生，減弱合庫對外競爭力是種危機。 三、個人因素：女性期能兼顧家庭與職場、同儕模範的影響、個人如企圖心、挑戰心等特質影響。
關鍵字
陞遷、女性、個案研究、銀行業並列摘要
The study aimed to investigate the promotion problems of women employee and career development influenced by organizational systems, personal reasons, family, or other factors in Taiwan Cooperative Bank. In order to achieve this study, qualitative research method and case study me-thod were adopted which including in-depth interview and participatory observation method. The semi-structured interview was used to under-standing the real conditions of interviewees. As to the six interviewees of this study, five of them are the superintendent and staffs in Taiwan Coop-erative Bank, and the other one is also a bank employee from other private bank. The interviewees’ feelings and empirical experience were transcribed as classified text and filed into different topics to analyze the influential factors. The result of this study can be divided into four dimensions; firstly, the Organization Culture, secondly, Human Resource Managements, thirdly, Individual Family Factors, and fourthly, Social Factors. With the aim to investigate the factors influencing the female staffs’ promotion in Taiwan Cooperative Bank after the privatization of the bank, the results of this study show as follows: 1.The promotion limitation of the existed instittional design: because of the superintendents’ prejudice, the clerks in the loan department usually can get grade A in the promotion assess and can easily pass the promotion exams and get promoted. 2.The invisible crisis of the institutional design: according to the promo-tion system mentioned above, it might result in the existence of inexperi-enced branch manager, and this condition is definitely a crisis in decreas-ing the competitiveness of the Taiwan Cooperative Bank. 3.Personal factors: the expectation that women employee usually want to take care of both their family and career, peer modeling, and personal characteristics, such as aggressiveness and willingness to take the chal-lenge.