- 學位論文
以科技接受模式探討後勤人員使用RFID倉儲管理系統接受程度
Exploring Acceptance Attitudes Logistic Personnel that Use RFID Warehouse Management System with Technology Acceptance Model
摘要
國軍後勤人員主要工作為負責物資、設施與人員的儲存、運送及分配，未來大部分後勤工作內容將導入RFID系統，因此本研究冀望透過科技接受模式中對於新資訊科技的知覺有用性、知覺易用性、使用態度及使用行為意願等變數，探討國軍後勤人員操作使用RFID倉儲管理系統時可能的影響因素。 本研究目的主要為：了解後勤人員使用RFID倉儲管理系統的情形；探討影響後勤人員使用RFID倉儲管理系統的因素；以科技接受模式探討後勤人員對於RFID倉儲管理系統的外在因素對於內在因素的影響程度。本研究問卷總共發放200份問卷，有效問卷達166份，回收有效率達83%。 由研究結果可知，外部變項中三個構面、內部信念中二個構面與使用態度及使用行為意願之相關關係已達顯著性且為正向相關，顯示當外部變項有所提昇的時候，內部信念、使用態度及使用行為意願也會跟著有所提昇；提昇內部信念時使用態度及使用行為意願也會跟著有所提昇。
並列摘要
Military logistics personnel responsible for main materials, facilities and personnel of the storage, transportation and distribution logistics of the future most content will import the RFID system, this research aspirations through the technology acceptance model in the new information technology for the perceived usefulness, perceived ease of use, use of attitude and behavioral intention to use the variables of the military logistics personnel to use RFID warehouse management system possible factors. The main purpose of this study was: To support staff to use the case of RFID warehouse management system; explore the impact of support staff to use RFID warehouse management system factors; to technology acceptance model of support staff for RFID warehouse management system, external factors are internal factors degree. In this study, the questionnaire a total of 200 questionnaires were issued, with 166 valid questionnaires were returned 83% effective rate. From the study results, the external variables in three dimensions, the internal belief in two dimensions and use of attitude and behavior intention to use correlated significantly and reached for the positive relationship, showing when the external variables has improved the time, internal beliefs, attitudes and use of behavioral intention to use will follow has improved; promote the use of internal beliefs and attitudes will also follow the use of behavior has improved.