發展「使用者期待之指令位置解構方法」於軟體式操作介面指令位置之安排

Developing an Approach for Decomposing the User Expected Command Path-Pattern

陳俊瑋(Chun-Wei Chen)

《人因工程學刊》 14卷1期 (2012/03) Pp. 27-38

https://doi.org/10.6273/JES.2012.14(1).03

摘要

本研究旨在發展「使用者期待之指令位置解構方法（User Expected Command Location Predicting Approach，UECLPA）」（以下簡稱UECLPA），並以案例實作與新舊軟體式介面比較驗證UECLPA解構使用者期待之指令位置之功效。本研究提出的UECLPA乃是一個以「詮釋性結構技術（Interpretive Structural Modeling，ISM）」為核心技術的使用者期待之指令位置解構方法。此UECLPA具備能在將使用者期待之指令位置解構之同時，將解構得到的使用者期待之指令位置直接轉換成關聯構造階層圖式的指令路徑的功效。經由案例實作與新舊軟體式操作介面比較的測試，本研究獲得以下數項UECLPA測試結果：（1）UECLPA確實可將使用者期待之指令位置直接轉換成關聯構造階層圖式的指令路徑。（2）依UECLPA獲得的使用者期望指令路徑所設計的軟體式操作介面，確實比現有使用性方法所設計的軟體式操作介面，要有助於介面指令搜尋任務的執行。例如，使用者運用UECLPA設計的軟體式操作介面，花費很短的時間便可搜尋到指定的介面指令，反之，使用者花費較長的時間才可搜尋到指定的介面指令，若使用者使用現有使用性方法所設計的軟體式操作介面的話。以上顯示，UECLPA確實有將使用者期望之指令位置轉換化使用者期待之指令路徑的功效。因此，本研究建議，（1）介面設計師在安排設計軟體式操作介面的指令位置之前，應先了解使用者對軟體式操作介面指令位置的想法與需求，然後再進行軟體式操作介面的指令位置之安排。（2）介面設計師可使用UECLPA先行了解與解構使用者對軟體式操作介面指令位置的想法與需求，以便作為設計軟體式操作介面指令位置的依據與基礎。

關鍵字

資訊結構 ； 設計方法 ； 人機介面 ； 詮釋性結構技術 ； 參與式設計

並列摘要

The purpose of this research is to develop the User Expected Command Location Predicting Approach (UECLPA) and verify the performance of this UECLPA in converting user expected command location with case study and new and original user interface comparing. The approach proposed in this research is mainly based on the Interpretive Structural Modeling (ISM) to analyze user expected command location on software user interface. The UECLPA can not only interpret the anticipated ideas of user command location but also directly transform interpreted user expected command location into a command path of a correlation structure stratum diagram. Results of testing the UECLPA by case study and new and original user interface comparing are as follows: (1) the UECLPA can convert user expected command location into a command path of a correlation structure stratum diagram directly indeed; (2) an software user interface designed by the UECLPA (new user interface) really helps searches the target command, and so doesn't the original software user interface. For example, it took a very short period of time for the user to search the target command by new user interface. On the contrary, it took a longer period of time for the user to search the target command by using original user interface. It proves that the UECLPA can convert user expected command location. Accordingly, two suggestions are presented in this research as follows: (1) interface designers should understand users' ideas and requirements for the command locations on the software user interface before designing and arranging the command locations on the software user interface; (2) interface designers can apply the UECLPA to understand and interpret users' ideas and requirements for the command locations on the software user interface so that design reference and basis of the command locations on the user interface is established.

並列關鍵字

Information Structure ； Design Approach ； User Interface ； Interpretive Structural Modeling ； Participatory Design