路跑活動中可重覆使用環保水杯之用戶體驗設計與研究

近年來台灣路跑活動蓬勃發展，已成為現代人主要的運動項目之一。然而多數的路跑活動在補給站提供一次性免洗杯供跑者補給飲水以致一年消耗約400萬個免洗杯，堆疊起來相當於394座101大樓的高度。近年來永續發展的意識興起，各方莫不為了乾淨的路跑活動提出相對應減廢措施。如在路跑活動使用環保水杯租賃服務。然而，跑者在長時間握持水杯的情況下，不僅會因手掌出汗而難以抓握水杯更擔心水杯會因此滑落，因而不願積極使用此項服務。本研究透過用戶體驗研究、設計、與測試三大脈絡進行研究，探討長時間路跑時使用環保水杯之行為，並嘗試提出解決方案。最後經過迭代設計的過程，提出可讓跑者配戴在拇指或手腕的附加襯套。經過實際的測試發現，有超過一半的受測者認為使用附加襯套攜帶水杯跑步並補給飲水是方便的。同時，有將近8成的受測者願意在路跑活動中使用附加襯套。主要原因來自：可讓跑者自行選擇使用方式、及可在補給流程中減少操作步驟。由於環保水杯租賃服務尚未廣泛地在路跑活動被採用，期望本研究之成果與建議可供後續研究參考。

關鍵字

用戶體驗；路跑活動；環保水杯

並列摘要

In recent years, running events are booming in Taiwan and have become a major sport. However, most running events provide disposable cups at the supply station for runners to drink water, so that the whole Taiwan running events consume about 4million disposable cups a year, which is equivalent to the heigh to 394 TAIPEI 101 buildings. With the rise of concept of sustainability, government and company are committed to improving the problem of single-use waste. for example, company A provide reusable water cups rental services during running events. However, when runners hold the cup for a long time, it will be difficult to grasp the cup due to the sweat of the palm, or cause the cup to fall, so they are reluctant to actively use this service. Therefore, this study conducts user experience design method, including research, design, and test, to discuss the behavior and experience of using reusable water cups when running for a long time and try to propose feasible solutions. Finally, through an iterative design process, the design team propose the auxiliary bushing, that would allow runners the freedom to alternate use between thumbs or wrists. After field testing, it was found that more than half of the test subjects represent that it was convenient to use the auxiliary bushing to refill drinking water and carry the reusable cup for running. At the same time, nearly 80% of the subjects are willing to use this auxiliary bushing for a long run with reusable cup. The main reasons may come from: allowing runners to choose their own using methods; reducing runners' operation steps in the water supply process. Reusable cup service has not been widely used in running activities. It is hoped that the results of this study can be used as a reference for further research.

並列關鍵字

User Experience ； Running Events ； Reusable Water Cups

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