民眾對健保IC卡之使用感受與對未來新卡之期待研究與分析

The Analysis Study of Public's Perception of Using IC Card and Expectation of New Card for Nation Health Insurance in Taiwan

饒孝先(Hsiao-Hsien Rau) ； 張顯洋(Shien-Young Chang)

《電子化優質健康照護》 2007年 (2007/11) Pp. 79-99

https://doi.org/10.29651/ECARE.200711.0079

摘要

健保局自開始推動全民健保起，即將資訊科技的應用納入制度規劃的重要一環，而「健保IC卡建置計畫」再一次將台灣的醫療資訊化推向更高境界：不但創下了全面利用Java Card於醫療保險用途的首例、也讓醫療體系全面資訊化、網路化、更讓民眾全面接受及使用IC智慧卡。
面臨使用年限將屆的健保IC卡，本研究除邀請多位產官學界之專家進行訪談，選舉辦兩場專家座談會，更針對全台各縣市將近2，000位民眾進行問卷調查，瞭解其對現卡使用上之感受以及對新一代健保IC卡之期待，並做成多點結論與建議，期能供相關主管單位做為在規畫新卡時之參考。

關鍵字

健保IC卡 ； 全民健保

並列摘要

Since the Bureau of National Health Insurance (NHI) has started to give impetus to Health Insurance Program, the application of information technology then became part of the system planning, and the National Health IC Card Project has once again put forward the medical informatics in Taiwan. This not only achieved the use of Java Card in health insurance for the first time but also made the whole medical system get into the era of information and network; furthermore, the public then generally accepts and uses the IC Card.
Facing to the time-limit of National Health IC Card, our study not just invited several experts for interview, but also held two expert symposiums. We further tried to understand public's perception of using IC Card and expectation of the new card for health insurance through getting almost 2,000 population to fill up the questionnaire. We then made up numerous conclusions and suggestions according to the questionnaire, and expected the government which is in charge of this policy could accept them as a reference material while formulating for the new card.
Based on the results of our study, we discovered that public's perception towards current IC Card is pretty optimistic in every aspect. The questionnaire shows that in general public can accept the use of IC Card, but at the same time hoping the new card would be easier to carry. And the experts hope that the current content and function can be examined from beginning to end in order to become the basis for the formulation of the follow-on.

並列關鍵字

NHI IC Card ； Health Insurance Program