根據調查研究顯示,未來五年能夠獲利的產品,31%將來自新產品開發;況且,並非所有的新產品皆能獲致成功,根據研究指出,新產品上市其失敗率亦超過75%。一項新產品開發,必須在每一個階段都將失敗的風險降到最低,以確保新產品開發的成功。 本論文在於探討如何降低及監控新產品開發中的風險。首先利用專案風險管理中的風險辨別,評估可能的失效因子;利用失效模式與效應分析(FMEA)來找出故障因子的風險優先指數,並將其視爲品質機能展開(Quality Function Deployment; QFD)中的產品需求。接著透過研發專案團隊及協同作業之專家,找出應迴避或改善的技術解決方案,將其作爲QFD的技術需求,並找出絕對權重,做爲控制新產品開發之風險的依據。而後借由定期的風險監控與改善,來達到降低新產品開發風險的目的。
As a study showed, 31% profitable products, in the next five years, will belong to new created products. And not all the new created products will become successful ones. As another study showed, 75% new products are failed; a new product project should be controlled to be the least risk in every stage, which leads to a successful new product development. This research explores the method to reduce and control the risk of a product development. At first, we use the risk discrimination of project risk management to evaluate the possible failure factors. Next use the Failure Model and Effect Analysis (FMEA) to find the risk priority number of the breakdown factors-as the functional requirements of the Quality Function Deployment (QFD). Then by cooperation of development project team and the experts, the run-around and improving technical project will be found-as the technical requirements of QFD. Now the absolute weights will be established and are referenced to control the risk for new product development. And next, supervising and risk reduction are continuously conducted to reach the goal of a successful new product development.