機構典藏是大學展示和傳播學術成果的數位平台。隨著科技的發展和大學對於知識傳播的需求與日俱增，機構典藏已不足以滿足大學對於學術成果的傳播需求，因此許多大學開始將機構典藏平台升級或轉移成為學術集成平台。考慮到促進學術傳播的發展趨勢，國立政治大學於2016年將原始的機構典藏平台改寫，發展為學術集成平台，其主要特徵為以機構為主體、作者為視角對學術產出進行典藏及內容呈現，提供機構研究者詳細之學術經歷與研究成果資訊，以及與其他研究者之合著社會網路連結。
為了瞭解使用者對於政大學術集成平台與政大機構典藏平台的網站可用性及使用者滿意度差異，本研究設計【學術集成與機構典藏平台使用者評估調查問卷】，希望據此瞭解使用者對於這兩個平台的使用感受評價差異，並對於這兩個平台提出未來發展建議。研究果顯示不同背景使用者對於政大學術集成平台與政大機構典藏平台在主題分類、網站使用、提供研究者資訊之間的感受與評價具有顯著差異。其中身份為學生之使用者對於政大機構典藏平台在主題分類的感受評價上顯著高於政大學術集成平台；一個月內使用頻率超過5次的使用者對於政大學術集成平台在提供研究者相關資訊上的評價顯著高於政大機構典藏平台；來自政大的使用者對於政大機構典藏平台在主題分類上的評價顯著高於政大學術集成平台；非來自政大的平台使用者對於政大學術集成平台在研究者資訊呈現結果上的感受評價顯著高於政大機構典藏平台。
整體而言，本研究透過問卷調查，瞭解政大學術集成平台與政大機構典藏平台的使用者在網站可用性及使用者滿意度上的差異，以及對於這兩個平台不足部分的系統功能建議，對於政大學術集成平台與政大機構典藏平台的未來發展方向具有參考價值。

Institutional Repository (IR) is a digital platform for universities to display and disseminate academic achievements. With the development of technology and the increasing demand for knowledge dissemination in universities, IR is no longer sufficient to meet the needs of universities for the dissemination of academic achievements. Therefore, many universities have begun to upgrade or transfer IR into Academic Hub (AH) or Scholar Hub. Taking into account the development trend of promoting academic communication, the National Chengchi University (NCCU) upgraded the original IR in 2016 and developed it into an AH. It collects and analyzes academic output from the perspective of the institution and the author, and provides details for researchers. Besdies, it also provides information on academic experience and research results, as well as co-authored social network links with other researchers.
In order to understand the differences between user website usability and user satisfaction of the NCCU AH and the NCCU IR, this research designs an Academic Hub and Institutional Repository User Evaluation Questionnaire to examine the research questions , and suggests the future development of them. The research results show that users of different backgrounds have significant differences in the feelings and evaluations of the AH and the NCCU IR in subject classification, website using, and providing researcher information. Among them, the users who are student have a significantly higher evaluation of the subject classification of the NCCU IR than the NCCU AH; users who have used it more than 5 times in a month have significantly higher evaluations of the NCCU AH in providing researcher-related information than the NCCU IR; users who are not from the NCCU have a significantly higher evaluation of the results of the researcher information by the NCCU AH than that of the NCCU IR.
On the whole, this study can understand the differences in website usability and user satisfaction between the users of the AH and the IR of NCCU through the questionnaire survey. This study contributes to the comparison between the NCCU AH and the NCCU IR, as well as the future development direction of the NCCU IR and the NCCU AH.

第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 5
第三節 研究問題 5
第四節 研究範圍與限制 6
第五節 名詞解釋 7
第二章 文獻探討 9
第一節 機構典藏與學術集成平台 9
第二節 網站可用性評估 13
第三節 使用者滿意度 16
第三章 研究方法 17
第一節 研究架構 17
第二節 研究方法 20
第三節 研究對象 20
第四節 研究工具 21
第五節 問卷發展與資料分析 46
第六節 研究實施步骤 51
第四章 研究結果與分析 53
第一節 問卷專家效度分析 53
第二節 問卷預試結果分析 54
第三節 正式問卷調查結果與分析 64
第五章 結論與建議 83
第一節 結論 83
第二節 政大學術集成平台與政大機構典藏平台改善建議 85
第三節 未來研究方向 87
参考文獻 88
附錄一：學術集成與典藏平台使用者評估調查問卷 93
附錄二：專家效度調查問卷 95
附錄三：學術集成與機構典藏平台 105

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